Motivated and compassionate administrative professional with over 7 years experience across health, government, and community sectors. Proven ability to manage sensitive information, provide empathetic customer service, and coordinate complex administrative processes under pressure. Holds a Certificate III in Health Administration and currently studying Certificate IV in Health Administration and Library and Information Services to expand capability in healthcare and public sector support. Recognised for strong communication, adaptability, and attention to detail in emotionally sensitive and high-volume environments.