Ricky Vidigal
Stuart Park,NT
Summary
I am a driven and motivated individual who is reliable and able to take on any new tasks assigned to me. I aim to bring existing skills developed in my previous employment, building further abilities in the workforce. I am able to work effectively with people, being aware of the importance of good working relationships and teamwork. I have strong skills to build positive and respectful relationships with fellow employees and clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
New Car Sales Consultant
Darwin Motor Group
09.2023 - Current
- Increased dealership revenue through consistent sales performance and building long-term client relationships.
- Developed strong rapport with customers and created a positive impression of the business.
- Streamlined the car buying process for customers by efficiently managing paperwork and collaborating with finance teams.
- Stayed up-to-date with industry trends, ensuring comprehensive knowledge of various automobile models and features.
- Delivered exceptional customer service, promptly addressing concerns and answering questions to facilitate informed decisions.
- Built rapport with clients through active listening, understanding their needs, and guiding them towards the most suitable vehicles.
- Developed a strong referral network by establishing trust with satisfied customers who recommended services to friends and family.
- Responded to customer enquiries via telephone and email.
- Greeted customers on the lot and in the showroom to answer questions about the brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Prepared purchased vehicles and completed final delivery checks.
Car Detailer
Darwin Motor Group
10.2022 - 09.2023
- Operated buffers, vacuums and other equipment to meet service expectations
- Identified and completed repairs promptly, minimising re-work and delays
- Reported any hazardous conditions and kept the work area clean
- Reviewed work orders and followed instructions to prioritis tasks and keep workflows moving smoothly
- Cleaning, protective, and therapeutic agents maintain and enhance vehicle appearance.
- Removed plastic coverings from brand-new vehicles
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
- Increased company revenue through upselling additional services such as paint protection, fabric guard, or glass treatment.
RAMP AGENT
MENZIES AVIATION
01.2021 - 04.2022
- Working effectively and ensuring communication with fellow team members so flights and luggage depart on time
- Providing the necessary services on ground that will expedite the arrival and departure processes of aircraft with respect to loading, unloading and general servicing requirements
- Operating ground equipment and vehicles including tow motors, small vans, mobile steps, belt loaders, pushback, rolling stock and similar equipment associated with ramp, cargo, flights, cleaning, aircraft servicing and general transport operations
- Widebody aircraft loader
- Aircraft receipt, dispatch and pushback driver on many aircraft types
- Leading bag room, regularly communicating with the check-in crew
- Working proactively to identify and resolve any issues that may affect, delay or hamper a flight
- Using computer skills to retrieve, print and enter data regarding flights
- Carrying out agreed procedures to ensure baggage is sorted into correct flights / containers / compartments either manually or with electronic hand-held devices.
DELIVERY DRIVER & CUSTOMER SERVICE TEAM MEMBER
RED ROOSTER
02.2018 - 03.2021
- Preparing and delivering orders in a fast-paced working environment
- Paid attention to detail to ensure the customer was satisfied with their order
- Cleaning and maintaining fryers and other cooking equipment
- Communicated positively to regular customers to market and promote products and services
- Complied with health code standards for safe food handling practices
- Handled deliveries on time while safely operating vehicle
- Communicated with restaurant staff and customers using email, text and phone calls
- Built professional relationships with restaurant staff and regular customers.
Education
Completed TAFE -
CHARLES DARWIN UNIVERSITY
CASUARINA, Northern Territory07.2020
Completed Year 10 to Year 12 -
Casuarina Senior College
Darwin, Northern Territory12.2019
Skills
- Teamwork
- Flexible Hours
- Customer service
- Positive attitude
- Time management abilities
- Heavy Lifting
- Physical Fitness
- Quick Learner
- Goal-Driven
- Problem-solving
- Verbal and written communication
- Clean Driving Record
References
- CHANTEL BRAAM - Darwin Motor Group
0498 253 020
chantel.braam@dmgnt.com.au
- LA TARIPO - Menzies Aviation
0437 151 958
jrtaripo@hotmail.com
Certification
White Card, All Global Training - 07/2022
Timeline
New Car Sales Consultant
Darwin Motor Group
09.2023 - Current
Car Detailer
Darwin Motor Group
10.2022 - 09.2023
RAMP AGENT
MENZIES AVIATION
01.2021 - 04.2022
DELIVERY DRIVER & CUSTOMER SERVICE TEAM MEMBER
RED ROOSTER
02.2018 - 03.2021
Completed TAFE -
CHARLES DARWIN UNIVERSITY
Completed Year 10 to Year 12 -
Casuarina Senior College
White Card, All Global Training - 07/2022
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