Summary
Overview
Work History
Education
Skills
Refrences
Timeline
Generic

Rihanna Clark

Rosemeadow,NSW

Summary

Retail professional with experience at Valley Girl and Coles, specializing in customer service and cash handling accuracy. Achievements include improving store presentation and successfully implementing customer feedback initiatives. Known for strong multitasking abilities and effective communication skills, consistently maintaining high cleanliness and hygiene standards.

Overview

2
2
years of professional experience

Work History

Retail Team Member

Valley Girl
Narellan , NSW
03.2025 - Current
  • Provided exceptional customer service by efficiently processing transactions and resolving inquiries.
  • Maintained store presentation by organizing merchandise and ensuring cleanliness throughout.
  • Executed cashier duties, including processing payments, refunds, and exchanges via POS system.
  • I've added to the company policies regarding cash handling security during store opening and closing procedures.
  • Proposed enhancements to customer service standards based on shopper feedback.

Night Shift Filler

Coles Supermarket
Campbelltown, NSW
05.2023 - 01.2024
  • Stocked merchandise on shelves according to company guidelines and standards.
  • Maintained cleanliness of store aisles and backroom areas to ensure safety and organization.
  • Assisted in unloading products during night shifts, contributing to efficient restocking processes.
  • Adhered to safety protocols while operating machinery and equipment for compliance.
  • Provided courteous responses to customer inquiries about products and services offered.
  • Ensured adherence to merchandising standards, enhancing overall presentation of products.
  • Collaborated with team members to optimize stocking efficiency during peak hours.
  • Regularly inspected inventory levels to identify replenishment needs and prevent shortages.

Education

HSC Graduate -

John Therry Catholic College
Rosemeadow, NSW
10-2024

Associate of Arts - Bachelor of Social Work

University of New South Wales
Sydney, NSW

Skills

  • Customer service excellence
  • Time management
  • Team collaboration
  • Reliability and punctuality
  • Cash handling accuracy
  • Multitasking skills
  • Product restocking
  • POS system proficiency
  • Store maintenance
  • Stockroom organization
  • Visual merchandising
  • Cleanliness and hygiene standards
  • Effective communication

Refrences

Sarah La Porta

Valleygirl Manager 

0412 410 132

Timeline

Retail Team Member

Valley Girl
03.2025 - Current

Night Shift Filler

Coles Supermarket
05.2023 - 01.2024

HSC Graduate -

John Therry Catholic College

Associate of Arts - Bachelor of Social Work

University of New South Wales

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Rihanna Clark