Riley Hose
Cairns City,QLD
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Rental Service Officer
Europcar Car Rental
12.2023 - Current
- Improved customer satisfaction by promptly addressing rental inquiries and concerns.
- Maintained accurate rental records for streamlined operations and efficient service delivery.
- Contributed to company growth, establishing strong relationships with partnering organizations.
- Managed financial transactions related to rentals, ensuring accuracy and timely processing of payments.
Sales Consultant and Technician
Harvey Norman
09.2021 - 11.2023
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Assistant Manger
Optus
03.2020 - 09.2021
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Merchandising and Cleaning
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Outlining and Finalising Contracts
Sales and Deliveries
Plaster Warehouse
07.2018 - 07.2019
- Managing stock with either controlling rotations and also ordering of products
- Early mornings and long shifts (6am-4:30pm)
- Independent scheduling and working
- Answering phones and serving customers
- Heavy lifting
Sales Consultant
KINGSTONS RURAL SUPPLIES
10.2010 - 02.2018
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Maintained cleanliness of store and replenished stock
Graphic Designer
Design 91
01.2016 - 01.2018
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Streamlined design processes for increased efficiency and faster project turnaround times.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
Education
Senior Secondary Certificate of Education -
Riverside Christian College
Maryborough, QLD12.2016
Skills
- Financial Acumen
- Team collaboration
- Customer service excellence
- Organizational skills
Certification
- Blue Card
- Open license
References
References can be suppilied on per request.
Timeline
Rental Service Officer
Europcar Car Rental
12.2023 - Current
Sales Consultant and Technician
Harvey Norman
09.2021 - 11.2023
Assistant Manger
Optus
03.2020 - 09.2021
Sales and Deliveries
Plaster Warehouse
07.2018 - 07.2019
Graphic Designer
Design 91
01.2016 - 01.2018
Sales Consultant
KINGSTONS RURAL SUPPLIES
10.2010 - 02.2018
Senior Secondary Certificate of Education -
Riverside Christian College
- Blue Card
- Open license
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