Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Projects
Timeline
Generic
Rimpaljeet Kaur

Rimpaljeet Kaur

Mickleham

Summary

To seek challenging avenues where my knowledge and experience matches with the organization's growth.

Overview

13
13
years of professional experience

Work History

Customer Service Consultant

Tech Mahindra
05.2023 - Current
  • Improved customer satisfaction by promptly addressing and resolving inquiries and concerns.
  • Handled high call volumes while maintaining a courteous and professional demeanor.
  • Provided personalized assistance for customers, ensuring their needs were met efficiently and effectively.

Admin and Accounts Assistant

Lion Car Rentals
05.2022 - 12.2022
  • Marking attendance, calculating the number of hours everyone worked, sending it together with the Finger print reports for payroll
  • Maintaining sales and maintenance cash books and cash tills
  • Uploading tolls and fines attending issues rises (if any)
  • Completing statutory declarations for interstate tolls/fines
  • Arrange and upload weekly payments and REGO payments
  • Taking appointments from VICROADS for new vehicle registration.Handling insurance claims
  • Planning shipments and handling export documents.
  • Maintain files of acquired and disposed vehicles in the dropbox.
  • Completing vehicle transfer documents for Rent to Buy customers.
  • Reconciliation of Qoin, Barter Card, bond and credit cards
  • Checking Footscray daily settlements and updating daily settlement reconciliations
  • Allocating monthly rentals to Xero.1

Assistant Professor

CKD Institute of Management and Technology
01.2015 - 01.2017

BUSINESS ASSOCIATE

KS AGRO EXPORTS
12.2012 - 03.2015
  • Planning shipments and handling export documents.


Summer Training

Indusind Bank
04.2011 - 07.2011
  • Project Title: Investors' perception regarding demat account
  • I did this project in Summer Internship at Indusind Bank, Amritsar
  • The project contains the market Analysis, Industry Analysis and Company internal analysis and tried to know the investors' perception towards demat account.

Education

CPA -

CPA
Certified Public Accountant

MBA -

CHITKARA BUSINESS SCHOOL
08.2012

B.Com (Professional) -

BBK DAV College, Amritsar
03.2010

Higher Secondary -

Shri Guru Harkrishan Public School, Tarn-Taran
06.2007

Senior Secondary -

Shri Guru Harkrishan Public School, Tarn-Taran
03.2005

Skills

  • Xero
  • ERP
  • Salesforce
  • MS Excel, PowerPoint and Word
  • Corporate Communication skills
  • Customer Service
  • Inbound Call Management
  • Problem Solving

Hobbies and Interests

  • Reading about current affairs and books.
  • Watching cricket.

Projects

Investors' perception regarding demat account, I did this project in Summer Internship at Indusind Bank, Amritsar. The project contains the market Analysis, Industry Analysis and Company internal analysis and tried to know the investors' perception towards demat account., 2015, 2017

Timeline

Customer Service Consultant

Tech Mahindra
05.2023 - Current

Admin and Accounts Assistant

Lion Car Rentals
05.2022 - 12.2022

Assistant Professor

CKD Institute of Management and Technology
01.2015 - 01.2017

BUSINESS ASSOCIATE

KS AGRO EXPORTS
12.2012 - 03.2015

Summer Training

Indusind Bank
04.2011 - 07.2011

CPA -

CPA

MBA -

CHITKARA BUSINESS SCHOOL

B.Com (Professional) -

BBK DAV College, Amritsar

Higher Secondary -

Shri Guru Harkrishan Public School, Tarn-Taran

Senior Secondary -

Shri Guru Harkrishan Public School, Tarn-Taran

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Rimpaljeet Kaur