Rose Wilson

The Pitstop Cafe

10.2023 - Current

Maintained a clean and organized restaurant to comply with hygiene and health regulations.
Greeted and seated guests to provide a friendly and welcoming experience.
Maintained clean and organized dining areas for an enjoyable guest experience.
Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
Opened, poured and served hot and cold beverages to customers to complement the food and dining experience.
Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
Trained new staff members on company policies and procedures.
Collaborated with other team members for seamless event execution during busy periods such as holidays or special events.
Operated dishwashers and other kitchen equipment according to safety guidelines.