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Roshan Kattel
Moonah,TAS
Summary
Focused and result oriented manager with 7+ years of experience leading high-performing teams in fast-paced environments, currently overseeing a department generating nearly $500K in sales (per week). Proven ability to drive customer satisfaction, optimize operations, and improve team performance through strong leadership and data-driven decision-making. Multilingual communicator with a customer-first approach and a track record of delivering measurable results.
Overview
8
8
years of professional experience
Work History
Dry Goods Manager
Coles Supermarket
Bligh St, Rosny Park Tas 7018
09.2025 - Current
- Managed daily store operations to ensure optimal customer service and satisfaction.
- Coordinated inventory management processes to maintain stock levels and minimize shortages.
- Trained and supported team members in product knowledge and operational procedures.
- Implemented merchandising strategies to enhance product visibility and drive sales.
Operation Trading Manager
Coles Supermarket
Howrah Tas 7018
02.2025 - 09.2025
- Implemented process improvements that streamlined operations and increased efficiency in day-to-day activities.
- Provided insights through data analysis, supporting strategic decision-making within the responsible department.
- Proactively identified areas for improvement in organizational processes, proposing solutions to enhance overall efficiency.
- Ensured regulatory compliance across all trading operations by keeping abreast of changing industry rules and guidelines.
Night/Duty Manager
Coles Supermarket
New Town, TAS
09.2023 - 02.2025
- Supervised night operations, ensuring compliance with safety protocols and company policies.
- Managed staff scheduling, optimizing workforce efficiency during peak hours.
- Coordinated inventory management, minimizing stock discrepancies and losses.
- Led nightly team meetings to communicate objectives and address performance issues.
Retail Assistant
Coles Supermarket
Sydney, NSW / New Town, TAS
03.2018 - 09.2023
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Marketing and Data Analyst Intern
My IT Studio Pty Ltd
Sandy Bay, TAS
08.2022 - 10.2022
- Analyzed data sets to identify trends and inform decision-making processes.
- Developed visual reports using Tableau to enhance data presentation for stakeholders.
- Supported senior analysts in developing predictive models for business forecasting.
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
Education
Logistics And Supply Chain Management
Australian Institute of Business And Technology
Hobart, TAS08-2024
Certificate - The ACS Professional Year Program
QIBA
Hobart, TAS07-2022
Bachelor's Degree - Information And Communication Technology
Victorian Institute of Technology
Sydney, NSW12-2020
Skills
- Team leadership
- Time management
- Decision-making
- Task delegation
- Goal setting
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Nepali
Native or Bilingual
Timeline
Dry Goods Manager
Coles Supermarket
09.2025 - Current
Operation Trading Manager
Coles Supermarket
02.2025 - 09.2025
Night/Duty Manager
Coles Supermarket
09.2023 - 02.2025
Marketing and Data Analyst Intern
My IT Studio Pty Ltd
08.2022 - 10.2022
Retail Assistant
Coles Supermarket
03.2018 - 09.2023
Logistics And Supply Chain Management
Australian Institute of Business And Technology
Certificate - The ACS Professional Year Program
QIBA
Bachelor's Degree - Information And Communication Technology
Victorian Institute of Technology