Summary
Work History
Education
Skills
Websites
Timeline
Receptionist

Rosie Vanderveer

Erskineville,NSW

Summary

Reliable employee with proven administrative and organisational capabilities, skilled at building connections with customers. Known for consistent and productive work ethic, a fast learner with attention to detail. Excellent communication skills combined with analytical and attentive nature. Extremely passionate about art history, theory, and criticism, looking to expand administrative skills to an artistic environment.

Work History

Sales Assistant

Opsis Designs
Double Bay, NSW
10.2021 - Current
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Fielded customer questions to share information about products, availability and pricing.
  • Developed marketing content such as newsletters and promotional material for mailing list.
  • Curated and scheduled social media posts for Instagram and Facebook.
  • Used Klaviyo to track consumer engagement and draw conclusions about user data.
  • Input credit and debit card payments in POS system to complete purchases.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Completed orders and organized product deliveries to meet customer timetables.

Legal Secretary/Office Assistant

Tonkin Drysdale Partners
Woy Woy, NSW
03.2020 - 10.2021
  • Filed documents with courts on behalf of attorney.
  • Received and placed telephone calls to clients and prospective clients.
  • Organized files for court proceedings.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Organisation and management of file archiving system.
  • Supported team of 8attorneys in practice of family, criminal, and commercial law

Salon Receptionist

Alira Hair
Killcare, NSW
10.2018 - 03.2020
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Kept calendar with scheduled appointments and scheduled stylists for appropriate treatments and time slots.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted hairdressers with cutting, coloring and styling hair to maintain salon workflow efficiency.
  • Answered telephone calls to provide information and schedule new appointments.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.

Education

Bachelor of - Design

University of New South Wales
Sydney, NSW
2021 - 2023

Higher School Certificate -

Gosford High School
Gosford, NSW
2013 - 2019

Skills

  • Store opening and closing
  • Point of sale operation
  • Sales expertise
  • Written Communication
  • Exceeding Customer Expectations
  • Flexible Hours
  • Appointment Scheduling
  • Problem Solving
  • Mail Sorting and Routing
  • Attention to Detail
  • Self-Motivated
  • Creative Cloud

Websites

Timeline

Sales Assistant

Opsis Designs
10.2021 - Current

Bachelor of - Design

University of New South Wales
2021 - 2023

Legal Secretary/Office Assistant

Tonkin Drysdale Partners
03.2020 - 10.2021

Salon Receptionist

Alira Hair
10.2018 - 03.2020

Higher School Certificate -

Gosford High School
2013 - 2019

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Rosie Vanderveer