Rosy KC
Summary
Gained extensive experience in high-paced hospitality environments, focusing on customer satisfaction and efficiency. Developed exceptional communication and multitasking skills, ensuring smooth operation and enhanced guest experiences. Looking to transition into a new environment, leveraging these skills to contribute effectively in different settings.
Overview
2
2
years of professional experience
Work History
Food and Beverage Attendant
Karan Shejwal
04.2024 - Current
- Provided exceptional customer service to ensure guest satisfaction and enhance dining experiences.
- Assisted in food and beverage preparation, maintaining high standards of quality and presentation.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Collaborated with team members to streamline service during peak hours, improving workflow efficiency.
- Maintained cleanliness and organisation of dining areas, ensuring compliance with health regulations.
- Assisted in menu development, resulting in increased sales and positive feedback from customers.
- Resolved customer inquiries and complaints promptly, fostering positive relationships with guests.
- Adapted quickly to changing priorities and demands in a fast-paced environment while maintaining professionalism.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
LuneBurger German Bakery
Peter Hudson
06.2023 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organisational and time management skills while managing multiple projects.
Education
Bachelor of Information Technology - Bachelor of Information Technology
Wentworth College
Surry Hills, NSW12-2027
Bachelor of Arts - Social Work
Milton International College
11-2023
Skills
- Adaptability under pressure
- Reliability and punctuality
- Kitchen support
- Order accuracy
- Beverage preparation
- Cross-training capabilities
- Allergy awareness
- Staff leadership
- Sanitation standards
- Staff supervision
- Upselling strategies
- Customer service
- Attention to detail
- Multitasking Abilities
- POS system operation
- Computer skills
- Complaint handling
- Cross-selling and upselling
Timeline
Food and Beverage Attendant
Karan Shejwal
04.2024 - Current
LuneBurger German Bakery
Peter Hudson
06.2023 - 03.2024
Bachelor of Information Technology - Bachelor of Information Technology
Wentworth College
Bachelor of Arts - Social Work
Milton International College