Ruby Abikhair
Heathmont ,VIC
Summary
Seeking a casual hospitality position. Motivated and dependable applicant with several years of hospitality experience. Successful at managing multiple priorities with a positive attitude. Dedicated to providing excellent customer service to each and every customer.
Overview
5
5
years of professional experience
Work History
Cafe All Rounder
Fingers Crossed Cafe
10.2023 - 04.2024
- Providing efficient and friendly customer service.
- Safe handling + preparation of hot/cold beverages.
- Committing to high standards of food hygiene.
- Assisting the Chef in safe food preparation, cooking + plating meals.
- Practicing Safe Knife skills.
- Maintained a clean, hygienic cafe environment.
Head Barista
The Lake Coffee And Wine Co Yarrawonga
02.2023 - 10.2023
- Developed a loyal customer base.
- Prepare beverages in accordance with customers preferences.
- Greeting all customers in a friendly manner.
- Maintaining a hygienic coffee station + cafe.
- Interviewing and training new cafe employees.
- Opening and closing cafe without assistance.
- Counting + balancing till.
- Serving alcoholic beverages.
Server
KFC Yarrawonga
01.2019 - 03.2023
- Providing efficient, friendly customer service.
- Thrived in a fast past environment.
- Maintained high standards of cleanliness in food preparation and dining areas.
- Training of new team members.
- Resolved customer complaints promptly and professionally.
Education
Year 10
Yarrawonga College P-1212.2020
Safe Food Handling Certificate
Yarrawonga Learning Centre07.2023
Victoria RSA
Yarrawonga Learning Centre03.2023
Cert IV in Mental Health
Box Hill Institute (Currently Studying)Skills
- Strong Work Ethic
- Attention to Detail
- Task Prioritization
- Team Player
- Interpersonal skills
- Understanding OH&S
- Reliable and Dependable
- Adaptability
- Customer Service Oriented
References
- Nicole Hare, Owner of Lake Coffee And Wine Co.
Ph: 0468 911 759
- Gabby Glasbergen, Manager at Fingers Crossed Cafe.
Ph: 0457 209 661
Timeline
Cafe All Rounder
Fingers Crossed Cafe
10.2023 - 04.2024
Head Barista
The Lake Coffee And Wine Co Yarrawonga
02.2023 - 10.2023
Server
KFC Yarrawonga
01.2019 - 03.2023
Year 10
Safe Food Handling Certificate
Victoria RSA
Cert IV in Mental Health
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