Summary
Overview
Work History
Skills
Certification
Work Availability
Timeline
Generic

RUBY BOWEN

Carbrook,QLD

Summary

Dedicated professional with a proven track record at Queensland Health, excelling in time management and customer service. Achieved zero complaints regarding cleanliness through efficient cleaning methods and eco-friendly practices. As a Security Officer at Sodexo Remote Sites, demonstrated reliability and problem-solving skills while ensuring safety and access control.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Wardsperson/Cleaner

Queensland Health
11.2021 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Achieved record of zero complaints regarding cleanliness in assigned areas for entire year and surpassed monthly Audits.


Security Officer

Sodexo Remote Sites
02.2019 - 09.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.

Skills

  • Time management
  • Customer service
  • Reliability and punctuality
  • Problem-solving

Certification

Cert 2 in Security Operations

Cert 3 in Security Operations

Cert 3 in Hospitality

MR Queensland Drivers Licence {exp 2028}

Working with Children {Blue Card}

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Wardsperson/Cleaner

Queensland Health
11.2021 - Current

Security Officer

Sodexo Remote Sites
02.2019 - 09.2021
RUBY BOWEN