Ruby Egan
7688 Fairway Blvd, Hope Island
Summary
I embody the qualities of a strategist adept at organisation, efficiency, and diligence, constantly seeking new avenues for innovation. Gained extensive experience in high-paced hospitality environments, focusing on customer satisfaction and efficiency. Developed exceptional communication and multitasking skills, ensuring smooth operation and enhanced guest experiences. Looking to transition into new field, leveraging these skills to contribute effectively in different setting.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Topgolf Gold Coast
11.2024 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Retail Assistant
Kmart Australia
11.2021 - 12.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
Education
High School Diploma -
Keebra Park SHS
11-2023
Skills
- Adaptability under pressure
- Reliability and punctuality
- Food safety
- Kitchen support
- Food preparation
- Guest services
- Cross-training capabilities
- Customer service
- POS system operation
- Sales floor organization
Certification
Diploma of Business
QLD Responsible Services of Alcohol
Timeline
Food and Beverage Attendant
Topgolf Gold Coast
11.2024 - Current
Retail Assistant
Kmart Australia
11.2021 - 12.2024
High School Diploma -
Keebra Park SHS
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