Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ruby Moffett

Toowoomba

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals. Looking to expand my career outside of my Apprenticeship for personal growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Apprentice Heavy Diesel Mechanic

Brown and Hurley
01.2020 - Current
  • Increased workshop efficiency by maintaining a clean, organized, and safe work environment.
  • Reduced repair times by utilizing diagnostic tools to accurately identify issues in heavy diesel engines.
  • Consistently met tight deadlines under pressure without compromising quality or safety standards.
  • Developed expertise in hydraulic systems troubleshooting, increasing overall team proficiency in this specialized area of heavy diesel mechanics.
  • Completed various welding projects as needed, enhancing overall shop capabilities for diverse client needs.
  • Performed engine overhauls and component replacements, ensuring smooth operation of heavy diesel vehicles.
  • Diagnosed complex mechanical issues for timely repairs and reduced vehicle downtime.
  • Maintained high levels of safety compliance with strict adherence to industry regulations and guidelines.
  • Assisted in training new apprentices, sharing knowledge of heavy diesel mechanics best practices.
  • Collaborated with senior mechanics to develop skills in advanced repair techniques.
  • Supported inventory management through accurate record-keeping of parts and supplies used during repairs.

Waiter's Assistant

The Finch
01.2018 - 01.2020
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Demonstrated multitasking ability by managing multiple tables simultaneously, ensuring prompt service delivery.
  • Streamlined communication between the front-of-house and back-of-house teams, reducing wait times for guests.
  • Supported efficient restaurant operations by promptly clearing dishes and resetting tables.
  • Proactively addressed customer complaints or concerns, resolving issues quickly to maintain positive dining experiences.
  • Ensured proper food handling procedures were followed at all times, maintaining health code compliance within the establishment.
  • Prioritized safety while performing tasks such as carrying hot plates or navigating crowded spaces, reducing risk of accidents and ensuring a secure environment for all.
  • Provided exceptional service during high-volume shifts, maintaining professional demeanor under pressure.

Education

No Degree -

The Industry School
Toowoomba

Skills

  • Strong work ethic
  • Diesel engine repair
  • Shop safety practices
  • Continuous learning attitude
  • Interpersonal relationship building
  • Conflict resolution
  • Paperwork processing
  • Team development
  • Staff training
  • Quality control
  • Record keeping strengths

Certification

Folk Lift Certified

Heavy Commercial Licence

Aircon Regassing/servicing licence

Completed Oxy and Welding Modals

Certificate 1 Hair Dressing

Certificate 1 Food Preparation and RSA

Certificate 1 Metal Fabrication

Certificate 1 Electrician

Certificate 1 construction/Wood work

First Aid and CPR qualified

Working towards Blue and Yellow Card


Timeline

Apprentice Heavy Diesel Mechanic

Brown and Hurley
01.2020 - Current

Waiter's Assistant

The Finch
01.2018 - 01.2020

No Degree -

The Industry School

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Ruby Moffett