AFL- love to support the West Coast Eagles
Netball- love to play netball with my friends
Ruby Townsend
Mount Hawthorn,WA
Summary
I am a dedicated and hardworking year 12 student who works well both autonomously and as part of a team. I'm looking for a part time role which will assist in further developing my skills and personal growth. I offer experience in customer service, netball umpiring and babysitting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Cinnabon
08.2024 - Current
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Delivered excellent customer service to support company reputation and patron satisfaction.
Babysitter
Friends And Family Members
01.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Hospitality Worker
Feilds of Vincent
10.2022 - 01.2024
- Trained new staff members on proper customer service and hospitality policies.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
- Greeted guests with friendly and professional acknowledgment to build rapport.
Netball Umpire
Mathews Netball Centre
04.2019 - 12.2021
- Promoted good sportsmanship among players.
- Improved player understanding of the game through clear communication and explanation of rule infractions.
- Navigated difficult situations using effective communication and explanation of game rules.
- Upheld the integrity of the sport by remaining impartial and unbiased while making critical calls during matches.
Education
Churchlands Senior High School
Graduated 10-2024
Skills
- Food safety knowledge
- Food Preparation
- Cleaning and sanitizing
- Supply Restocking
- First Aid Training
- Guest Relations
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
Certification
Certificate of Completion- Completion of the Churchlands SHS swimming programme between years 7-10
Community Surf rescue certificate
Bronze Medallion
HLTAID001- provide cardiopulmonary resuscitation
Interests
Timeline
Hospitality Worker
Cinnabon
08.2024 - Current
Hospitality Worker
Feilds of Vincent
10.2022 - 01.2024
Babysitter
Friends And Family Members
01.2021 - Current
Netball Umpire
Mathews Netball Centre
04.2019 - 12.2021
Churchlands Senior High School
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