Ruth Harris
Kaniva,VIC
Summary
Proven hospitality professional with a track record of enhancing customer satisfaction at Scallywags Cafe through food safety and preparation, and exceptional guest relations. Skilled in fostering a clean and organized environment, leading to a significant improvement in service quality. Adept at collaborating with teams to deliver superior service in demanding settings.
Overview
3
3
years of professional experience
Work History
Hospitality Worker
Scallywags Cafe
01.2023 - 10.2024
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food in adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
Hospitality Worker
The Tamarind Tree Cafe
03.2022 - 11.2022
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Reduced risks by maintaining clean and organised work environment.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
Education
Townsville Grammar School
North Ward, QLDSkills
- Food safety knowledge
- Food preparation
- Cleaning and sanitizing
- Supply Restocking
- Cross-cultural sensitivity
- Guest Relations
- Hospitality services
- Active Listening
Timeline
Hospitality Worker
Scallywags Cafe
01.2023 - 10.2024
Hospitality Worker
The Tamarind Tree Cafe
03.2022 - 11.2022
Townsville Grammar School
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