Saher Raza
Sydney,NSW
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide ranging knowledge of applicable services and professionals appropriate for clients.
Overview
4
4
years of professional experience
Work History
Customer Service
Sydney Gifts Shop
05.2023 - 04.2024
- Provided customer service on accounts and resolved problems.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Met sales goals by offering excellent customer service.
- Managed high call volume while maintaining exceptional customer service standards.
React Native Developer
Lloyds Knight International
02.2022 - 02.2023
- Handled designing front-end screens, authentications, and API integrations.
- Mentored junior developers in React Native best practices, contributing to overall team growth and productivity gains.
- Consistently met tight deadlines while maintaining high-quality work output under pressure-filled situations.
- Developed reusable components for faster development and improved code maintainability.
Shopify Website Designer
Softenic
01.2021 - 11.2022
- Updated outdated websites with modern designs in line with industry trends, helping clients remain competitive in their market segment.
- Met with clients to discuss expectations regarding visual presentation, branding, and e-commerce functionality.
- Redesigned existing websites for better usability, leading to higher user engagement and reduced bounce rates.
- Integrated social media platforms into website designs, encouraging users to engage with brands beyond their standalone sites.
Freelance React Native Developer
Fiverr
01.2020 - 08.2022
- Consistently met tight deadlines while maintaining high-quality work output under pressure-filled situations.
- Collaborated with cross-functional teams to deliver high-quality mobile applications on time and within budget.
- Enhanced app performance by optimizing React Native components and implementing best practices.
Education
Bachelors in software Engineering -
University of Gujrat
Gujrat, PakistanDiploma in Shopify Learning Course -
SoftTech Institute
Full Stack React Native Course -
Udemy
Skills
- Proficient Customer Service
- Attention to Detail
- Recordkeeping and File Management
- MS Office
- Documentation And Reporting
- Data Confidentiality
- Office Management
- Schedule Coordination
- Staff Management
- Scheduling
- Work Planning and Prioritization
- Mail handling
Languages
Urdu
Native or Bilingual
English
Full Professional
Punjabi
Professional Working
Hindi
Professional Working
Additionalinformation
https://www.linkedin.com/in/saher-raza-b13790147/
Timeline
Customer Service
Sydney Gifts Shop
05.2023 - 04.2024
React Native Developer
Lloyds Knight International
02.2022 - 02.2023
Shopify Website Designer
Softenic
01.2021 - 11.2022
Freelance React Native Developer
Fiverr
01.2020 - 08.2022
Bachelors in software Engineering -
University of Gujrat
Diploma in Shopify Learning Course -
SoftTech Institute
Full Stack React Native Course -
Udemy
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