Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

S A I V A R S H I N I J E E N I G I R I

Preston

Summary

Highly motivated and adaptable Customer Service Attendant with proven experience in food and beverage service. Demonstrated proficiency in customer interactions, POS systems, and thriving in fast-paced environments. Goal is to consistently deliver excellent service and enhance the overall dining experience for customers. Bachelor's degree in computer science and engineering, as well as certifications in Responsible Service of Alcohol and Gaming. Offers a unique combination of technical skills and customer-focused expertise that can greatly contribute to any team.

Overview

1
1
Certification

Work History

Customer Service Attendant

The Moors head
06.2024 - 09.2024
  • Welcomed and seated customers with a friendly, positive attitude
  • Accurately processed orders, ensuring special requests were met and entered into the POS system
  • Managed cash, card, and digital transactions with accuracy and efficiency
  • Provided excellent customer service by addressing inquiries and resolving complaints
  • Maintained a clean, organized dining area and ensured tables were prepared for new guests

Customer Service & Front House (Alcohol Service)

Stray Neighbour
10.2024 - 02.2024
  • Greeted customers and guided them to their tables, creating a welcoming atmosphere
  • Provided detailed information about menu items, specials, promotions, and beverage options, including alcoholic drinks
  • Served alcoholic beverages responsibly, adhering to licensing regulations and ensuring age verification as per Responsible Service of Alcohol guidelines
  • Suggested drink pairings and upsold additional items, boosting sales and enhancing customer satisfaction
  • Effectively multitasked during peak hours, managing multiple tables and assisting colleagues
  • Collected and relayed customer feedback to improve service quality and address concerns

Education

Bachelors - computer science and engineering

G. Pullaiah Engineering college
01.2019

Skills

  • Customer Service
  • POS System Proficiency
  • Analytical skills
  • Multitasking and organization
  • Team collaboration

Certification

  • Gaming License
  • Responsible Service of Alcohol
  • Responsible Service of Gaming

Timeline

Customer Service & Front House (Alcohol Service)

Stray Neighbour
10.2024 - 02.2024

Customer Service Attendant

The Moors head
06.2024 - 09.2024

Bachelors - computer science and engineering

G. Pullaiah Engineering college

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