Saksham Wadhwa
Sydney,NSW
Summary
Dedicated mechatronics engineering student aspiring to become a highly skilled professional in the field. Seeking opportunities to leverage mechanical and electronic engineering expertise for designing, developing, and optimizing intelligent machines and systems. Committed to advancing skills in control theory, robotics, automation, and embedded systems to create innovative solutions for real-world challenges.
Overview
5
5
years of professional experience
Work History
Everyday Direct Banking Specialist
Commonwealth Bank
Sydney, NSW
12.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Customer Care
Pendle hill fruits and veg
Sydney, NSW
05.2022 - Current
- Provided guidance to employees on how to properly handle cash transactions.
- Collaborated with other business owners in the community to increase visibility of the shop.
- Performed regular maintenance tasks such as cleaning shelves, restocking items.
- Supervised and trained staff on proper customer service techniques.
- Ensured compliance with food safety regulations when storing and displaying produce.
- Sourced local suppliers of organic fruits and vegetables in order to provide customers with healthier options.
- Negotiated contracts with vendors to secure the best prices for merchandise.
Remanufacturing Trades Assistant
Bosch Rexroth
Sydney, NSW
01.2022 - 05.2022
- Operated hand tools such as drills, saws, grinders, sanders to assist tradespeople with their tasks.
- Gathered materials and supplies needed for each job.
- Transported materials from storage areas to work sites as required.
- Organised materials and supplies ready for use by tradespeople.
- Performed basic maintenance on equipment used in the workshop.
- Followed instructions given by qualified tradespeople regarding safety protocols and procedures when working onsite or in the workshop.
- Ensured that all tools were stored safely after use or at the end of each shift.
- Removed debris from worksites using brooms, shovels, wheelbarrows.
- Cleaned and maintained work areas, tools and equipment to ensure safety standards were met.
Customer Care Representative
BIG W
Sydney, NSW
10.2021 - 01.2022
- Provided accurate, valid, and complete information to customers.
- Answered customer inquiries over the phone and via email.
- Resolved customer complaints promptly and professionally.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
- Maintained accurate records of stock levels and movements.
Customer Service Representative
Coles
Sydney, NSW
03.2019 - 07.2020
Education
HSC Year 12 -
The Ponds High School
The Ponds12-2021
3rd Year Bachelor of Mechatronics And Mechanical Engineering - Mechatronics Engineering
UTS
Ultimo, NSWSkills
- Cash Balancing
- Branch Operations
- Account Updates
- Financial Reporting
- Adobe Basics: PDF, Premiere Pro, Photoshop, etc
- SolidWorks Basics: CAD Software
- Microsoft 365: Word, PowerPoint, Excel, Access, etc
- Fusion Autodesk: Extensive CAD Software Knowledge
- Programming: Java, Python, C
- Engineering: Tools, manufacturing machines, engineering design process
- Mechatronics: Systems operations (autonomous and/or human-operated)
- Quick learner
- Team player
- Excellent in math
- Flexible
- Honest, reliable, and responsible
- Strong communication skills
- Patient and determined
- Tech-savvy
- Bilingual: Fluent in Hindi and Punjabi
Projects
- Year 10: Ecological house made from MDF
- Year 11: DC motor projects
- Year 12: CAD design of NASA Space Shuttle ‘Discovery,’ Automated Lego manufacturing system
- 2nd Year UNI Mechanical Design: Automated robot creation
- 2022-Current: Car modification project
References
References available upon request.
Timeline
Everyday Direct Banking Specialist
Commonwealth Bank
12.2022 - Current
Customer Care
Pendle hill fruits and veg
05.2022 - Current
Remanufacturing Trades Assistant
Bosch Rexroth
01.2022 - 05.2022
Customer Care Representative
BIG W
10.2021 - 01.2022
Customer Service Representative
Coles
03.2019 - 07.2020
HSC Year 12 -
The Ponds High School
3rd Year Bachelor of Mechatronics And Mechanical Engineering - Mechatronics Engineering
UTS
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