Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Salauddin Meridha

East Hills,NSW

Summary

Personable and energetic Receptionist At Shell Energy with 2 years of experience in administrative industry, committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. willingly to offer facilitates coordinating, Primary IT activities and monitoring the building activities

Overview

2
2
years of professional experience
1
1
Certification

Work History

Reception Plus Officer

Shell Energy
05.2023 - Current
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Corresponded with clients through email, telephone, or postal mail.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Support Worker

Like Family
11.2022 - Current
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
  • Drove and accompanied clients to appointments, shopping and special events for safety and companionship.

Preschool Teacher

Sarah Redfern High School
05.2022 - 07.2023
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.

Education

Master of Education - Secondary Teaching

Western Sydney University
Sydney, NSW

MBA - Master of Professional Accounting

University of Tech Sydney
Sydney, NSW
08.2019

Skills

  • Office Management
  • Technical Support
  • Administrative Support
  • Security Awareness
  • Meeting Preparation
  • Facility coordinating
  • Liaise with IT and provide primary It services
  • Report incident

Certification

  • Certificate III on Individual Support
  • Chief Fire warden
  • First Aid License
  • NDIS
  • Working with Children check
  • RSA
  • Security 2AB
  • White card


Timeline

Reception Plus Officer

Shell Energy
05.2023 - Current

Support Worker

Like Family
11.2022 - Current

Preschool Teacher

Sarah Redfern High School
05.2022 - 07.2023

Master of Education - Secondary Teaching

Western Sydney University

MBA - Master of Professional Accounting

University of Tech Sydney

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Salauddin Meridha