Summary
Overview
Work History
Education
Skills
Timeline
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Salima Sara Hassani

Narre Warren South,Australia

Summary

Motivated college student, currently enrolled and seeking opportunity to apply skills in database management, spreadsheet and other computer applications to meet challenging work assignments and support management team. Excellent at communicating, writing and editing. Keen attention to detail and focused on meeting deadlines.

Overview

3
3
years of professional experience

Work History

Practical Legal Assistance

Shamoun Abby Lawyers
04.2023 - 04.2023
  • Provided administrative assistance to the legal team, which include drafting correspondence and managing schedule.
  • Processed invoice and monitored expenses to ensure adherence to budgetary guideline.
  • Conducted legal research and prepared summaries for review by attorneys.

Team Member

Setaeesh Reception Hall
05.2022 - 11.2022
  • Communicated effectively with customers, supervisors and team members.
  • Arrived on time for shifts and adhered to company dress code guidelines.
  • Greeted customers and answered questions regarding products and promotions.
  • Trained new team members on company policies and procedures.

Customer Services Representative

Coles
01.2021 - 09.2021
  • Handled customer complain and inquired in a courteous and efficient manner.
  • Developed strong customer relationships and loyalty through effective communication.
  • Responded to telephone inquired and complains following standard operating procedures.
  • Maintained an updated knowledge base of current products, services, pricing, promotions.

Customer Services Executive

Restaurant
02.2020 - 12.2020
  • Monitored incoming calls from customers, responded promptly, transferred calls as required and following up on callback.
  • Provided training support to new staff members regarding company policies and procedures related to customers services.
  • Taking orders from the customers.
  • Analysed customers feedback survey regularly for insights into areas that require improvement.

Education

ADVANCED DIPLOMA - LEGAL PRACTICE

Victoria University
Melbourne, Victoria
11.2025

HIGH SCHOOL DIPLOMA -

Noble Park Secondary College
10.2023

CERTIFICATE III -

Noble Park English Language School
12.2020

Skills

  • Teamwork and collaboration
  • Flexible schedule
  • Clear communication
  • Adaptability and flexibility
  • Leadership qualities
  • Creativity and innovation
  • Goal setting and achievement
  • Workplace safety

Timeline

Practical Legal Assistance

Shamoun Abby Lawyers
04.2023 - 04.2023

Team Member

Setaeesh Reception Hall
05.2022 - 11.2022

Customer Services Representative

Coles
01.2021 - 09.2021

Customer Services Executive

Restaurant
02.2020 - 12.2020

HIGH SCHOOL DIPLOMA -

Noble Park Secondary College

CERTIFICATE III -

Noble Park English Language School

ADVANCED DIPLOMA - LEGAL PRACTICE

Victoria University

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Salima Sara Hassani