Sanjo Saviour
Graduate
Wanguri
Summary
I am hereby expressing my interest to work as a Customer Service Team Member on a casual/ part-time basis with Rampage Enterprises. I have worked & volunteered in several areas including customer service, student administration, marketing & international community engagement. I am reliable & well appraised for my work, especially with public speaking, phone and email etiquette, communication and have demonstrated the ability to work in a demanding and frequently changing environment. Overall, I believe that I'm a confident and quick learner & have got the "can do" attitude.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Casual Sales Assistant
Lagardere AWPL
10.2022 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
Customer Service Supervisor
Woolworths Supermarket
03.2019 - Current
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Coached employees through day-to-day work and complex problems.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Education
Masters of Professional Accounting -
Charles Darwin University
Darwin, NT, Australia 07.2018 - 07.2020
Bachelor of Commerce -
Nirmala College
Kerala, India 07.2015 - 06.2018
Additional Information
- Active Member of DCDD Social Club.
- Active Member of DCDD's Early Careers representation team
- Former postgraduate Academic Board- Student Member
- Former Student Services and Amenities Fees Advisory and Committee Member
- Alumni Member of StudyNT Student Ambassador Program
Accomplishments
Finalist of CA Achiever Program-CAANZ in NT
Memberships
CPA Australia -Student Member (2018-2020)
CAANZ-Student Affiliate Member-2020
Timeline
Casual Sales Assistant
Lagardere AWPL
10.2022 - Current
Customer Service Supervisor
Woolworths Supermarket
03.2019 - Current
Masters of Professional Accounting -
Charles Darwin University
07.2018 - 07.2020
Bachelor of Commerce -
Nirmala College
07.2015 - 06.2018
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