Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SARA SANTORO

Preston

Summary

Reliable and enthusiastic worker, with a strong background in providing compassionate care and support to individuals with disabilities. Skilled in developing individualised care plans, implementing therapeutic activities, and ensuring client safety and well-being. Skillful at multitasking and adapting to diverse settings, I consistently deliver superior customer service and operational efficiency, showcasing my ability to work well both independently and in teams.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Myself
12.2024 - Current

I privately support two clients multiple times per week, one of my clients who has Down Syndrome and my other client diagnosed with Autism and Prader-Willi Syndrome. For both clients I:

  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drive client safely to social activities and school.
  • Developed strong interpersonal relationships with client, earning their trust and respect through consistent empathy and understanding.
  • Aim to meet their NDIS goals, by utilising psychological and behavioural interventions.
  • Prepared nutritious meals to meet individual dietary needs for clients (Prader-Willi Syndrome) .

Support Worker

We Rock The Spectrum
03.2024 - Current
  • Supporting our clients of all ages, genders and disabilities to actively participate in group and individual activities.
  • Assisting our clients reach individual and group goals with the use of positive behavioural support strategies, social skills and independent progression.
  • Supporting clients transitioning through different social situations.
  • Encouraging clients to participate in new and different activities, to expand their knowledge physically and mentally.
  • Developed strong rapport with clients, to facilitate more effective support and guidance.

Traffic Controller

The AUSROADS Group
10.2023 - 11.2024
  • Strong and quick communications to other team members using radio or hand signals.
  • Working efficiently and effectively with team members and client's workers.
  • Working in large teams to effectively control multi-directional traffic.
  • Ensuring all drivers and pedestrians passed by work sites safely and assisted them to detours.
  • Adapting to work effectively and ensuring our site caters to the vast weather conditions.
  • Supported road maintenance activities, establishing safe zones for workers and machinery.

Client Relationship Officer

Brain Matters
06.2022 - 01.2024
  • Communicating with clients via email and phone to book, confirm and cancel appointments.
  • Provided knowledgeable assistance to clients to assist in finding the correct assessment and psychologist to cater their needs.
  • Demonstrated strong multitasking abilities when faced with numerous tasks with deadlines.
  • Handling all payments via cash and card, ensuring they are correctly marked off in our system at the end of the day.
  • Assisted psychologists in contacting clients, ensuring all client paperwork is added to their profile, scanning and photo copying important documents.

Education

Bachelor of Psychological Science - Psychology

Australian Catholic University
Melbourne, VIC
12.2024

Victorian Certificate of Education - undefined

Northcote High School
Northcote, VIC
12.2021

Skills

  • Strong organisation and time management
  • Working well amongst others and independently
  • People skills
  • Adapting and changing responses to assist all individuals needs
  • Strong customer service
  • Quick decision-making and strong multi-tasker
  • Relationship building

Certification

  • Working With Children's Check
  • NDIS 'Quality, Safety and You' - NDIS Worker Orientation Module
  • CPR Certificate
  • Construction induction training (White Card)
  • Traffic Controller (Stop-Slow Bat) Course
  • Traffic Management Card

Timeline

Disability Support Worker

Myself
12.2024 - Current

Support Worker

We Rock The Spectrum
03.2024 - Current

Traffic Controller

The AUSROADS Group
10.2023 - 11.2024

Client Relationship Officer

Brain Matters
06.2022 - 01.2024

Victorian Certificate of Education - undefined

Northcote High School

Bachelor of Psychological Science - Psychology

Australian Catholic University
SARA SANTORO