Sarah Fellowes
Melbourne
Summary
Adept Senior Hairdresser with a proven track record, I excel in client relationship building and staff supervision. Leveraged professionalism and effective problem-solving to cultivate a loyal client base and mentor junior stylists, significantly enhancing salon reputation and service quality. I consistently exceed customer expectations.
Overview
9
9
years of professional experience
Work History
Senior Hairdresser
Self-employed
04.2022 - Current
- Maintained a clean, safe, and organised work environment in compliance with health regulations for both staff and clients'' wellbeing.
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
Receptionist
Mamawest Hair
10.2021 - 02.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression..
Senior Hairdresser
Ladylush Hair
06.2018 - 07.2021
Senior Hairdresser
Self-employed
02.2016 - 06.2018
Education
Greensborough College
Greensborough, VICSkills
- Client relationship building
- Professionalism and ethics
- Effective problem solving
- Relationship building
- Social skills
- Clear communication
- Staff supervision
- Appointment scheduling
Timeline
Senior Hairdresser
Self-employed
04.2022 - Current
Receptionist
Mamawest Hair
10.2021 - 02.2022
Senior Hairdresser
Ladylush Hair
06.2018 - 07.2021
Senior Hairdresser
Self-employed
02.2016 - 06.2018
Greensborough College
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