Sarah Grandcourt
Biggera Waters
Summary
With a solid background in working with diverse individuals, I have developed a versatile skill set that allows me to adapt to various client-focused roles. My experience has equipped me with strong communication, problem-solving, and interpersonal skills, enabling me to build trust-based relationships and provide tailored support to meet clients' unique needs. Through ongoing training and hands-on experience, I have gained the ability to handle a range of situations with professionalism and sensitivity, ensuring positive outcomes for both clients and employers. I am confident that my adaptability, combined with my dedication to delivering excellent service, allows me to contribute effectively.
Overview
9
9
years of professional experience
Work History
Employment Consultant
Family Services Australia
01.2025 - Current
- Provide expert guidance to job seekers and employers to match qualified candidates with appropriate job opportunities.
- Conduct one-on-one consultations with clients to assess skills, qualifications, and career goals.
- Develop customized employment plans and strategies to enhance clients' job search efforts.
- Assist in preparing clients for interviews.
- Maintain up-to-date knowledge of labour market trends, job vacancies, and employer requirements.
- Build and maintain relationships with employers to identify job openings and recruitment needs.
Employment Mentor
Community Solutions
01.2024 - 01.2025
- Tailor support to clients' individual circumstances, ensuring personalized and effective solutions.
- Foster positive, professional relationships with clients.
- Maintain meticulous documentation and accurate case notes to ensure clear communication and compliance.
- Identify and secure optimal job placements for clients while offering continuous guidance.
- Manage sensitive situations with professionalism, empathy, and discretion.
- Design and deliver engaging workshops and training sessions.
Support Provider
Castle Care and Co
01.2023 - 12.2023
- Completing household tasks
- Maintain a healthy living environment
- Completing reports and note-taking
- Building strong relationships with clients
- Providing emotional support
- Exceptional communication skills
- Follow laws, regulations and policies
Customer Service
KFC Atherton
01.2020 - 02.2023
- Process customer orders
- Food handling
- Safe cooking practices
- Cash handling
- Put stock away
- Clean and close store
- Working within a team
- Ensuring correct food safety and hygiene
Child Care Educator
First Steps Early Childhood Learning Centre
01.2020 - 12.2022
- Ensure health & safety of children
- Developing positive & respectful relationships
- Support children’s play & learning
- Activity planning
- Managing children’s behaviours
- Supervise personal hygiene routines
Office Administration Assistant
Atherton Mowers & Motorcycles
11.2016 - 03.2020
- Data entry of sales registrations
- Address and process letters
- Filing
- Assist with merchandising and marketing
- Put stock away
- Stocktake
- Clean and tidy
- Follow safe work practices
Education
Bachelor of Social Work - Working towards Completion
Griffith University
Diploma of Social Studies - undefined
University of the Sunshine Coast
Cert III in Business - undefined
Binnacle Training
Cert III in Early Childhood Education - undefined
Kath Dickson Institute
Cert II in Resource and Infrastructure Work Preparation - undefined
Australasian Drilling Institute Pty Ltd
Queensland Certificate of Education -
Atherton High School
Responsible Service Of Alcohol + Gaming -
CTA Training Specialists
First Aid Certificate + CPR -
First Aid Pro
Blue Card -
Queensland Government
Yellow Card -
Queensland Government
Skills
- Complaint resolution
- Administrative support
- Client relations
- Verbal and written communication
- Punctuality and reliability
- Reliability
Timeline
Employment Consultant
Family Services Australia
01.2025 - Current
Employment Mentor
Community Solutions
01.2024 - 01.2025
Support Provider
Castle Care and Co
01.2023 - 12.2023
Customer Service
KFC Atherton
01.2020 - 02.2023
Child Care Educator
First Steps Early Childhood Learning Centre
01.2020 - 12.2022
Office Administration Assistant
Atherton Mowers & Motorcycles
11.2016 - 03.2020
Diploma of Social Studies - undefined
University of the Sunshine Coast
Cert III in Business - undefined
Binnacle Training
Cert III in Early Childhood Education - undefined
Kath Dickson Institute
Cert II in Resource and Infrastructure Work Preparation - undefined
Australasian Drilling Institute Pty Ltd
Bachelor of Social Work - Working towards Completion
Griffith University
Queensland Certificate of Education -
Atherton High School
Responsible Service Of Alcohol + Gaming -
CTA Training Specialists
First Aid Certificate + CPR -
First Aid Pro
Blue Card -
Queensland Government
Yellow Card -
Queensland Government
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