Sarah Jones
Bullsbrook,Australia
Summary
Training and employment support professional with experience helping young people identify goals, build confidence and progress towards education, training and employment pathways. Currently a Coach (Trainer and Assessor) with Indie Education, providing one-to-one support, LLN assistance, individual planning, job-readiness support, stakeholder liaison and accurate record keeping. Holds a Certificate IV in Training and Assessment and is completing a Graduate Diploma in Adult Language, Literacy and Numeracy Practice. Brings strong communication, administration and relationship-building skills developed across education, healthcare and supervisory roles.
Overview
22
22
years of professional experience
Work History
Coach (Trainer and Assessor)
Indie Education
, Australia
04.2025 - Current
- Provide one-to-one support to disengaged and at-risk young people, helping them identify education, training, employment and personal goals.
- Support students with employment preparation, including resumes, cover letters, job applications and workplace communication.
- Assist students to identify suitable employment, training and further education opportunities.
- Develop and review Individual Plans and training plans and monitor progress towards individual goals.
- Deliver and assess accredited General Education programs and provide individual LLN support.
- Adapt communication and support to suit individual needs, abilities and levels of engagement.
- Work closely with families, welfare staff, training providers and external services to coordinate support and pathways.
- Assist students with forms, online systems, documentation and accessing appropriate services.
- Maintain accurate attendance, assessment, progress and contact records in line with organisational and compliance requirements.
- Coordinate and supervise excursions, community-based learning activities and student transport when required.
- Manage competing student, administrative and compliance priorities while working independently and as part of a team.
Dental Assistant / Receptionist
Bullsbrook Dental Centre
, Australia
09.2024 - 04.2025
- Assisted dentists chair-side, ensured patient comfort, and organised treatment rooms for efficiency.
- Coordinated patient records and appointments, facilitating smooth reception operations.
- Assisted dentists during procedures to ensure smooth workflow and patient comfort.
- Prepared treatment rooms with necessary tools and materials for efficient operations.
- Instructed patients on post-treatment care and proper oral hygiene practices.
Dental Assistant - Relief
Serco
RAAF Base Pearce
01.2024 - 04.2025
- Delivered relief dental assisting support at RAAF Base Pearce, ensuring continuity of care while concurrently employed at Bullsbrook Dental Centre.
- Assisted in clinical procedures and upheld stringent infection-control and patient-care standards, contributing to safe and effective patient outcomes.
- Assisted dentists during procedures and maintained a sterile environment.
- Prepared and organized dental instruments and materials for patient treatments.
- Educated patients on oral hygiene practices and post-treatment care instructions.
Sales Assistant
Aroma Cafe
07.2023 - 09.2024
- Delivered customer service, prepared food and beverages, and maintained organised work environment to enhance customer satisfaction.
- Assisted customers with menu selections and special requests.
- Maintained cleanliness and organisation of dining area and serving stations.
- Prepared food and beverages according to cafe standards and recipes.
Cook, Kitchen Hand and Cleaner
Yorke and Northern LHN
Jamestown Hospital
12.2021 - 07.2023
- Prepared meals while ensuring compliance with food safety and hygiene standards in healthcare environment.
- Managed multiple tasks, including inventory control and administrative duties, to support operational efficiency.
- Prepared diverse meals following nutritional guidelines for patient needs.
- Maintained cleanliness and organization of kitchen and food storage areas.
- Collaborated with team to ensure timely meal service for patients.
Dental Assistant Trainee / Dental Assistant
Remarkable Dentistry
01.2019 - 11.2021
- Completed dental assisting traineeship, gaining practical clinical and patient-care skills essential for effective support.
- Provided chair-side assistance, prepared treatment areas, and ensured adherence to infection-control procedures for patient safety.
Checkout Operator → Bakery Manager → Supervisor / Manager
Foodland
01.2005 - 01.2019
- Advanced from checkout operator to bakery manager and ultimately supervisor/manager over 14 years with the business.
- Supervised staff and coordinated rosters and weekend operations to ensure smooth day-to-day store operations.
- Managed invoicing, till reconciliation, and banking while overseeing lock-up and store security procedures.
Education
Graduate Diploma - Adult Language, Literacy and Numeracy Practice
MW Training
08-2026
Certificate IV - Training and Assessment
HBA
12-2025
Cert I and II in General Education for Adults
Indie College
Certificate II - Workplace Skills
Indie College
Certificate II - Applied Digital Technologies
Indie College
Certificate I - Hospitality
Indie College
Skills
- Training and employment pathway support
- Resume and cover letter development
- Job application support
- Individual goal setting and planning
- Training plans and Individual Plans
- VET knowledge
- Training and assessment
- LLN support
- Job-readiness support
- Stakeholder engagement
- Accurate record keeping and reporting
- Compliance and confidential documentation
- Microsoft Office and digital administration
- Strong communication and relationship building
- Working independently and within a team
Licenses And Checks
- Current WA Driver's Licence
- First Aid & CPR
- Working with Children Check
- National Police Clearance
- Mandatory Reporting Training
References
Maria Concanen (Prior Direct Supervisor) 0405 148 172
Nikola Ruscoe Senior Welfare Officer (Colleague) 0428 858 681
Timeline
Coach (Trainer and Assessor)
Indie Education
04.2025 - Current
Dental Assistant / Receptionist
Bullsbrook Dental Centre
09.2024 - 04.2025
Dental Assistant - Relief
Serco
01.2024 - 04.2025
Sales Assistant
Aroma Cafe
07.2023 - 09.2024
Cook, Kitchen Hand and Cleaner
Yorke and Northern LHN
12.2021 - 07.2023
Dental Assistant Trainee / Dental Assistant
Remarkable Dentistry
01.2019 - 11.2021
Checkout Operator → Bakery Manager → Supervisor / Manager
Foodland
01.2005 - 01.2019
Graduate Diploma - Adult Language, Literacy and Numeracy Practice
MW Training
Certificate IV - Training and Assessment
HBA
Cert I and II in General Education for Adults
Indie College
Certificate II - Workplace Skills
Indie College
Certificate II - Applied Digital Technologies
Indie College
Certificate I - Hospitality
Indie College