Saroj Acharya
Coolum Beach,Australia
Summary
To build up a challenging and rewarding career in reputed organization that needs commitment, self-competency and working under pressure which can provide me with the opportunity to explore my full potential.
Motivated, willing to learn and grow, ability to work under pressure and strain having capability or interpersonal communication and self-decision making and able to meet crucial challenge of any situation. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
9
9
years of professional experience
Work History
Sales Manager
Freechoice Tobacconist
03.2021 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Receptionist Administrator
Pinnacle Foods Inc.
09.2019 - 10.2020
- Responsible for packaging integrity and quality checks on each packaging order, monitor correct product weights, and maintain a clean and orderly work area.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
SALES ASSISTANT
Free ChoiceTobacconist
06.2019 - 08.2020
- Responsible for delivering a friendly service, smiling, greeting and making eye contact with every customer that comes to the store
- Playing an active role in providing a positive customer experience and driving sales.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
PRODUCE/GROCERY MERCHANT
Taste Grocery
08.2015 - 08.2016
- Develop / implement merchandising plans for assisting in the marketing and promotions of foods, promote and market food products via store displays, and assist with billing and pricing of food products.
Education
Advanced Diploma in Hospitality -
Surry Hills, Sydney, Australia
09.2024
Bachelor in Business Management (BBS) -
St Lawrence Higher College, Kathmandu, Nepal
01.2016
Higher secondary education -
Board Nepal
01.2014
Skills
- Able to easily build a rapport with customers
- Have 'fit' measurement experience
- Good people skills and able to work as part of a team
- Able to commit to working weekends and evenings on a long-term basis
- Expertise in Using Microsoft Tools namely Word, PowerPoint
- Have a good accurate typing speed
- Have good English-language skills both verbal and written
Relationship Building
Availability
Available upon request
References
- Siddhartha Chapagaini Supervisor at freechoice tobacconist 0403375663
- Manila Singh, manager at Tarren Point, Pinnacle Road, Sydney, Australia, 0403791042
Timeline
Sales Manager
Freechoice Tobacconist
03.2021 - Current
Receptionist Administrator
Pinnacle Foods Inc.
09.2019 - 10.2020
SALES ASSISTANT
Free ChoiceTobacconist
06.2019 - 08.2020
PRODUCE/GROCERY MERCHANT
Taste Grocery
08.2015 - 08.2016
Advanced Diploma in Hospitality -
Surry Hills, Sydney, Australia
Bachelor in Business Management (BBS) -
St Lawrence Higher College, Kathmandu, Nepal
Higher secondary education -
Board Nepal
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