Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Sales Assistant
Flooring Xtra
08.2020 - 01.2024
Increased sales by building strong customer relationships and providing excellent service.
Boosted store revenue through upselling and cross-selling techniques.
Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Met and exceeded sales targets consistently, contributing to overall team success.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Executed visual merchandising strategies to attract customers and drive sales.
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Processed transactions accurately while maintaining a high level of customer service.
Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Built rapport with repeat customers, fostering long-term loyalty to the brand.
Supported store management with administrative tasks such as scheduling appointments or updating client records.
Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.
Cashier
Coles Supermarket
10.2019 - 08.2020
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Food Preparation Worker
McDonalds Fast Food
02.2017 - 08.2019
Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
Collaborated with team members to efficiently complete complex recipes, ensuring timely service to guests.
Expedited orders accurately, streamlining kitchen processes and reducing wait times for customers.
Front of Shop Service
Futures Kebab
01.2016 - 01.2017
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Served food and beverages promptly with focused attention to customer needs.
Education
Certificate III in Sound Production
TAFE
Newcastle, NSW
02.2020
High School Diploma -
Macquarie College
Wallsend, NSW
12.2019
Hospitality
Macquarie College
Wallsend, NSW
2019
Skills
Excellent communication
Cash Handling
Problem-solving
Time management
Safety and Cleanliness Standards
Strong Communication and Interpersonal Skills
Friendly and Helpful
Accomplishments
2024 Completed the RSA & RSG
Elected by students in year 9 as their Student Council Representative for the year.
Member of Valentine Soccer Club - Voted "Players Payer" 2017
Represented Macquarie College as the goalkeeper for the HRIS 2017
Timeline
Sales Assistant
Flooring Xtra
08.2020 - 01.2024
Cashier
Coles Supermarket
10.2019 - 08.2020
Food Preparation Worker
McDonalds Fast Food
02.2017 - 08.2019
Front of Shop Service
Futures Kebab
01.2016 - 01.2017
Certificate III in Sound Production
TAFE
High School Diploma -
Macquarie College
Hospitality
Macquarie College
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