Sasivimon Panuruk
Townsville,QLD
Summary
Dedicated hospitality professional with a proven track record at THE VILLES RESORT-CASION, excelling in food preparation and maintaining clean environments. Skilled in multitasking and fostering positive guest relations, leading to enhanced customer satisfaction. Adept at training staff and improving operational efficiency, showcasing strong leadership and food safety knowledge.
Overview
5
5
years of professional experience
Work History
Hospitality Worker- Banquet
THE VILLES RESORT- CASION
09.2020 - 06.2024
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Reduced risks by maintaining clean and organised work environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Trained new staff members on proper customer service and hospitality policies.
- Trained new staff members in customer service techniques and hotel operations.
- Developed and maintained positive relationships with guests for satisfaction.
Housekeeper
THE VILLES RESORT- CASION
01.2022 - 11.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Cook's Assistant
MY FAVORITE THAI RESTAURANT DINE IN & TAKEAWAY
08.2019 - 12.2019
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
William Ross State High School
Townsville, QLD12-2019
Skills
- Food preparation
- Cleaning and sanitizing
- Supply restocking
- First aid training
- Food safety
- Safe alcohol service
- Multitasking
Languages
Thai
Native or Bilingual
English
Professional Working
Timeline
Housekeeper
THE VILLES RESORT- CASION
01.2022 - 11.2022
Hospitality Worker- Banquet
THE VILLES RESORT- CASION
09.2020 - 06.2024
Cook's Assistant
MY FAVORITE THAI RESTAURANT DINE IN & TAKEAWAY
08.2019 - 12.2019
High School Diploma -
William Ross State High School
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