In a nutshell, I would like to introduce myself as a motivated student with a strong organizational and team collaboration skills with a desire to keep learning from the best. I am willing to put a strong effort and be a reliable team member.
Overview
3
3
years of professional experience
Work History
Shift Runner
Dominos's Pizza
10.2020 - Current
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Streamlined call center processes for improved efficiency and reduced wait times.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Intern
LighthouseHQ
03.2022 - 10.2022
Enhanced intern productivity by assisting with project coordination and providing ongoing support.
Contributed to a positive team environment by collaborating with colleagues on group projects and presentations.
Improved software quality by executing thorough test cases and identifying critical defects.
Enhanced user experience by conducting usability testing and providing actionable feedback to the development team.
Education
Bachelor of Science - Business And Information Technology
Queensland University of Technology
Brisbane, QLD
10.2024
Skills
Consultative Sales
Paperwork Processing
Data Collection
Complaint Resolution
Attention to detail
Adaptability
Timeline
Intern
LighthouseHQ
03.2022 - 10.2022
Shift Runner
Dominos's Pizza
10.2020 - Current
Bachelor of Science - Business And Information Technology