Scarlett O'Shea
Adelaide,SA
Summary
I am enthusiastic, reliable and looking for a role within the police force. Approaches each situation with alertness, compassion and concern. I am committed and determined to always doing my best. I currently work 3 part time jobs, therefore I am very good at being organised and scheduling my week/month with my relevant team leaders/management. I can work independently and also as part of a team successfully.
Overview
4
4
years of professional experience
Work History
Waitress
Henley Beach Hotel - ALH Group
01.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables of large groups consisting of 20 or 30 people and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Team Member
Cheeky Greek
12.2022 - Current
- Upheld high-quality standard of food presentation, ensuring each product met consistency guidelines before serving to customers.
- Assisted new employees with on-the-job training to ensure smooth integration in the workplace environment.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Processed orders on POS system and accepted cash and charge payments.
- Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
Boostie
Boost Juice
12.2020 - Current
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Ensured proper rotation of perishable ingredients to minimize waste while maintaining freshness for consumption.
- Resolved customer complaints professionally, ensuring they left satisfied with their experience at the store.
- Educated customers about the nutritional benefits of various ingredients, encouraging healthier choices.
Team member
Moonbear Co
04.2021 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Serving food to tables, and packaging takeaway orders to be picked up by customers.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
Education
No Degree -
St Michaels College
Adelaide, SA01.2023
Queensford College
Adelaide, SA01.2022
Certificate 1 Hospitality -
Queensford College
01.2021
Basic Food Handlers Course -
01.2020
Responsible Service of Alcohol - N/A
N/A
Adelaide, SASkills
- Strong multitasking
- Patience and Empathy
- Work Ethic and Integrity
- Reliability and punctuality
- Strong interpersonal skills
- Professionalism and Courtesy
- Sound judgement
- Outgoing Personality
Leadership Experience
- House Captain, 2023, Lead my house team to win sports day through encouragement to team members.
- Peer Support Leader, 2021, Introduced the year 8s to the school and was a buddy to them, ensuring they felt welcome in the new environment.
References
- Phil Dolman, 0408421854, dollyp@adam.com.au, Boost Juice Harbour town owner
- Ned Heath, 0421514222, Ned.Heath@SMC.sa.edu.au, Year 11 Director, St Michaels College
- Edward Boyes, 0433277489, Detective Brevet Sergeant, Major Crime Investigations Branch
- Michelle Nagel, 0419816465, Acting Brevet Sergeant, Major Crime Investigations Branch
- Mark Bird, 0435124172, Tactical Intelligence Officer, Firearms Branch
- Craig Ferguson, 0473224202, Senior Sergeant, Evidence and Risk manager, Expiation Notice Branch
Hobbies and Interests
- Playing football
- Travelling
- Spending quality time with friends and family
Timeline
Waitress
Henley Beach Hotel - ALH Group
01.2024 - Current
Team Member
Cheeky Greek
12.2022 - Current
Team member
Moonbear Co
04.2021 - 10.2022
Boostie
Boost Juice
12.2020 - Current
No Degree -
St Michaels College
Queensford College
Certificate 1 Hospitality -
Queensford College
Basic Food Handlers Course -
Responsible Service of Alcohol - N/A
N/A
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