SCARLETT WESTHORPE
Parkville
Summary
I am currently a 20 year old, full time student studying an undergraduate degree at the University of Melbourne, living residentially in Parkville at University College. I am a motivated worker with a personable personality and a flexible approach. I am Upbeat, friendly and experienced at anticipating customer needs to facilitate an enjoyable dining experience. I have 4+ years of work experience ranging from retail to hospitality in which i am continuing to grow my skills. I Currently hold 2 jobs as a waitress and barista in my home town which i continue to work at during busy holiday periods.
Overview
5
5
years of professional experience
Work History
Barista
Ted's
09.2024 - Current
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
Waitress
Timboon Berry World and Berry Good Thai
01.2022 - Current
- Serving and mixing of Alcohol responsibly and correctly
- Coffee making
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Shop Assistant
Timboon IGA
01.2021 - 01.2022
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Education
VCE Certificate -
Warrnambool College
Warrnambool, VIC11.2023
Bachelor of Arts - Ancient World Studies
The University of Melbourne
Parkville, VIC01-2027
Skills
- RSA
- Coffee Making Skills
- Customer Service
- Team Collaboration
- Cleanliness
- Safe Food Handling
- Hospitality service expertise
- Accurate money handling
- High-volume dining
- Organised
- Communicative
Awards
Achievement award 2019- for outstanding academic achievement in 6 subjects, Coaches Choice Award 2019- Warrnambool Springers Gymnastics, Koroit lions club Junior Award - Year 2019, Merri house Team spirit Award, College values Award- 2020, City of Warrnambool Junior School Encouragement award 2020, Top student performance Award 2022- Year 11 VCE Food Technology 1/2, Top student performance Award 2022 - Year 11 VCE Visual communication 3/4, Recognition of Achievement Award 2022 - for outstanding academic and effort achievement in 5 subjects, Creative Arts award 2022 and 2023, Warrnambool and Moyne shire 2023 youth awards nominee, Certificate of Excellence 2023 - in recognition of my commitment as a SEA team leader, Merri leadership Award 2023, Recognition of Achievement Award 2023 - for outstanding academic and effort achievement in 3 subjects, Outstanding Achievement award 2023 - highest achieving student in VCE Art making and Exhibiting 3/4, Outstanding Achievement award 2023 - highest achieving student in VCE food studies 3/4.
LEADERSHIP
- 2023 Warrnambool College School Captain
- Student Engagement and Advocacy Team 2023 (Warrnambool College)
- Merri House Leadership Team (Warrnambool College) 2018-2023
Hobbies and Interests
Baking and Cooking, The Outdoors, Art and Design, Craft, Yoga
Timeline
Barista
Ted's
09.2024 - Current
Waitress
Timboon Berry World and Berry Good Thai
01.2022 - Current
Shop Assistant
Timboon IGA
01.2021 - 01.2022
VCE Certificate -
Warrnambool College
Bachelor of Arts - Ancient World Studies
The University of Melbourne
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