Scout Brown
Newcastle ,NSW
Summary
I am a dedicated student talented at learning quickly and adding value to any team. I have a strong history of successful projects using leadership, communication, and teamwork to complete tasks. I have reached high academic goals and achievements because of my organisation skills and motivation to be effective and efficient in any environment I am in. I promise to bring consistency and enthusiasm, to your team, and be a very coachable and teachable coworker.
Overview
6
6
years of professional experience
Work History
Cafe Manager
The Villa Cafe
Redhead, NSW
03.2022 - Current
- Recruited, trained, managed and evaluated cafe staff performance.
- Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
- Provided a responsible service of alcohol.
- Established relationships with local businesses or and customers, creating a supportive community.
- Scheduled shift rotations for employees to maximise operational efficiency while minimising labour costs.
- Set goals for staff performance while providing feedback to motivate them towards success.
- Ordered supplies needed for daily operations in a timely manner within budget constraints.
- Analysed financial data related to sales, profits, and budgeting in order to make informed decisions regarding the cafe's future direction.
- Negotiated contracts with vendors for services such as cleaning or maintenance that would benefit the cafe's operations.
- Organised promotional activities such as discounts or special events to attract new customers or increase repeat business from existing clients.
- Developed and implemented customer service policies and procedures for cafe staff.
- Resolved conflicts between team members in a professional manner.
Student Teacher, Highschool
Trinity Catholic College
Newcastle , NSW
06.2025 - 07.2025
- Conducted classroom observations to assess student performance.
- Participated in professional development activities related to teaching strategies.
Cafe Worker
The Autumn Rooms
Newcastle , NSW
01.2020 - 01.2022
- Managed cash register operations efficiently and accurately.
- Adhered to health and safety regulations when handling food items.
- Ensured that all food items were prepared according to established recipes and standards.
- Cleaned tables in the dining area before and after customer seating.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Greeted customers upon arrival and provided assistance with menu selections.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Bachelor of Secondary Education - English Major / Religion Minor
Newcastle University
Callaghan, NSWSkills
- Classroom management
- Lesson planning
- Conflict resolution
- Creating positive work and learning environments
- Enthusiasm and optimism
- Intellectual and emotional discussion
- Leadership
- Time management
Timeline
Student Teacher, Highschool
Trinity Catholic College
06.2025 - 07.2025
Cafe Manager
The Villa Cafe
03.2022 - Current
Cafe Worker
The Autumn Rooms
01.2020 - 01.2022
Bachelor of Secondary Education - English Major / Religion Minor
Newcastle University
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