- Boxing
- Software Design
- Fitness
- Coding and Programming
- Animals
- Team Sports
Sean Mourdhuj
Guildford,NSW
Summary
Offering excellent interpersonal skills and natural ability to connect with customers, ready to learn and grow in dynamic environment. Delivers solid understanding of customer service principles and effective communication techniques. Ready to use and develop multitasking abilities and teamwork skills.
Overview
1
1
Certification
Work History
Front of House Server
The Coffee Emporium
11.2023 - 12.2023
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Exhibited strong multitasking abilities by simultaneously managing phone orders, dine-in customers, and take-out pickups.
- Effectively communicated dietary restrictions or special requests from customers to kitchen staff.
- Developed rapport with regular customers by remembering preferences and providing personalized touches in service.
Front of House Server
RASHAYS
09.2023 - 10.2023
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Addressed customer concerns swiftly and professionally, resolving issues and ensuring repeat patronage.
- Processed orders and sent to kitchen employees for preparation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
- Displayed excellent interpersonal skills when interacting with diverse clientele on a daily basis.
- Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
Education
High School Diploma -
Chester Hill High School
Chester Hill09-2024
Skills
- Memory retention
- Flexibility
- Social perceptiveness
- Professional appearance
- Punctuality
- Clear speech
- Adaptable and flexible
- Reliable and responsible
- Warm and friendly
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Documented and resolved customer complaints which led to an satisfactory experience.
Certification
Certificate II in Hospitality |
Senior Secondary Certificate of Education
Interests
Timeline
Front of House Server
The Coffee Emporium
11.2023 - 12.2023
Front of House Server
RASHAYS
09.2023 - 10.2023
Certificate II in Hospitality |
Senior Secondary Certificate of Education
High School Diploma -
Chester Hill High School
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