Shanchia Abera
Griffith,Australia
Summary
I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills. I am an enthusiastic, self-motivated, reliable, responsible and hard working person.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
4040
4040
years of post-secondary education
Work History
Customer Service and Administration
Smart Amusements
Melbourne , Vic
02.2023 - 11.2024
- Operated rides ensuring safety and compliance with regulations.
- Assisted guests with ride operations and provided exceptional customer service.
- Set up booths, rides, and games prior to opening day.
- Assisted with sales transactions at food stands and game booths.
Front of the House
Wolf on Watton
Werribee
03.2021 - 01.2023
- Handle cash and credit card transactions accurately
- Ensure customer satisfaction by addressing any concerns or complaints
- Follow all safety and sanitation procedures
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Service
KFC
Werribee Plaza
12.2019 - 01.2021
- Provide hospitality, working upfront greeting and providing friendly customer service
- Maintained high standards of customer service during fast-paced operations.
- Operated the drive-through window and sales register efficiently
- Assisted customers and provided excellent customer service.
Junior Coffee Barista
Peeches Coffee Mobile
Griffith
04.2018 - 09.2019
- Preparing and serving hot and cold drinks such as coffee and speciality beverages.
- Describing menu items and suggesting products to customers
- Operated cash register, handling transactions accurately and efficiently.
- Servicing customers and taking orders
- Ordering, receiving and distributing
- Maintained cleanliness and organization of the coffee bar area daily.
Education
Griffith High School -
Griffith High School
Wyndham Secondary Central College - VCAL - Business Studies
Wyndham Secondary Central College
Skills
- Customer Service
- Management Skills
- Leadership
- Organisation Skills
- Administrative Skills
- Time management
- Quality assurance
References
References can be asked upon interview
Timeline
Customer Service and Administration
Smart Amusements
02.2023 - 11.2024
Front of the House
Wolf on Watton
03.2021 - 01.2023
Customer Service
KFC
12.2019 - 01.2021
Junior Coffee Barista
Peeches Coffee Mobile
04.2018 - 09.2019
Griffith High School -
Griffith High School
Wyndham Secondary Central College - VCAL - Business Studies
Wyndham Secondary Central College