Shannon Kwak
Sydney,NSW
Summary
Highly motivated, and driven in nature, I am seeking a position in a dynamic environment to allow myself to explore all avenues of the Construction and Property industry. As a recent graduate at University of Technology Sydney, I am aspiring for a job where my studies in Property Economics can be further utilised.
Overview
3
3
years of professional experience
Work History
JNK Bathrooms, Kitchen and Plumbing Supplies
Khoi Nguyen
07.2023 - Current
- Delivered products to customer locations on time.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Understood and followed oral and written directions.
Lupo Bianco Custom Tailoring
Brandon Li
01.2021 - 11.2022
- Developed and implemented new procedures to improve efficiency and reduce costs.
- Ensured that customer orders were completed on time and according to specifications.
- Supervised and trained tailoring staff in the correct use of equipment, techniques, and safety protocols.
- Establishing rapport & a professional relationship with clients
- Cold calling potential leads
- Communicating and adhering to client's wishes whilst providing excellent service
- Resolving client complaints & escalating to appropriate colleagues when required
- Negotiating between parties to obtain the best possible outcome.
Junior Property Manager
Progress Real Estate
Waterloo
01.2022 - 03.2022
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Education
Property Economics -
University of Technology Sydney (UTS)
05-2024
Work Health & Safety General Construction Induction -
SafeWork NSW
01-2023
International Baccalaureate -
Trinity Grammar School
11-2019
Peer Mediation, Conflict Resolution Training -
Trinity Grammar School
01-2017
Skills
- Fast, Flexible & Capable worker
- Dedicated and diligent attitude that will prove helpful when assisting colleagues and clients, showing initiative where possible
- Communication & Teamwork skills
- Intercultural understanding
- Critical & Creative thinker
- Feasibility Studies
- Market Research
- Investment Analysis
- Quality Assurance
- Data Entry
- Computer Skills
Affiliations
- Australian Property Institution (API) - Tertiary Student Member
- Young Property Professionals (YPP)
- SafeWork NSW - Work Health & Safety General Construction Induction: CGI1852756SEQ01
References
- Brandon Li, Lupo Bianco Custom Tailoring, Director, Owner, Contact available on request
- Khoi Ngyuen, JNK Bathrooms, Kitchen and Plumbing Supplies, Director, Owner, Contact available on request
Timeline
JNK Bathrooms, Kitchen and Plumbing Supplies
Khoi Nguyen
07.2023 - Current
Junior Property Manager
Progress Real Estate
01.2022 - 03.2022
Lupo Bianco Custom Tailoring
Brandon Li
01.2021 - 11.2022
Property Economics -
University of Technology Sydney (UTS)
Work Health & Safety General Construction Induction -
SafeWork NSW
International Baccalaureate -
Trinity Grammar School
Peer Mediation, Conflict Resolution Training -
Trinity Grammar School
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