Sharon Bojja
West Footscray,Australia
Summary
Aiming to be with a progressive organization that gives me scope to update my knowledge and skills in accordance with the latest trends, which leads for a continuous learning and Career growth at my fullest potential. Hoping this Opportunity will provide the experience and learning I need for my future endeavours.
Overview
4
4
years of professional experience
Work History
Customer Support Chat Associate
ARAMEX COURIER SERVICES
12.2022 - Current
- Handling multiple chats at time, Raising and lodging enquiry tickets, Answering customer queries effectively through chats
- Worked effectively in fast-paced environments.
- Self-motivated, with strong sense of personal responsibility.
Console Operator
BP Fuel Station
07.2022 - 12.2022
- Customer service, Front facing of every product in the store, Cashier, Till management, And general shop maintenance
Customer Service & Night Fill Team Member
Coles
06.2020 - 07.2022
- Customer service, filling up the new stock, Front facing of every product in the store, assisting customers is selecting appropriate products as per their needs, respond efficiently and effectively to customer queries, Stacking and refilling products on the shop floor
Customer Service Assistant & Pizza Maker
Pizza Hut
07.2020 - 06.2021
- Providing customer service support to customers processing transactions, and processing refunds, Effective time management during extreme busy work environment, Tracking the delivery drivers and preparing the food for delivery of orders, Ensuring that food is served at its utmost quality to achieve customer satisfaction, Ensuring Customer Queries are met, and issues are resolved effectively
Education
MBA - Business Analytics
Kaplan Business School
Melbourne, VIC07.2024
BBA - Business Administration And Management
St. Mary’s Centenary Degree College
India06.2020
Skills
- Positive approach
- Self-Motivated and Team Facilitator
- Dedicated to quality and highest work standard to achieve goals
- Excellent communicator
- creating dashboards and trends using power BI & Tableau
- MS excel – creating dashboards
- Analytical Problem Solving
- Attention to Detail
- Data Visualization and Presentations
Timeline
Customer Support Chat Associate
ARAMEX COURIER SERVICES
12.2022 - Current
Console Operator
BP Fuel Station
07.2022 - 12.2022
Customer Service Assistant & Pizza Maker
Pizza Hut
07.2020 - 06.2021
Customer Service & Night Fill Team Member
Coles
06.2020 - 07.2022
MBA - Business Analytics
Kaplan Business School
BBA - Business Administration And Management
St. Mary’s Centenary Degree College
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