Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Sharon ZEAITAR

Specialize In Hospitality And Tourism
Sydney,NSW

Summary

My name is Sharon Zeaitar who has worked in the hotel industry for 7 years.

I excel experience in working alongside Body Corporate Committees and Contractors, handling multiple projects, detailed instructions, adhering to strict regulations, guidelines and specifications outlined in the Body Corporate By-Laws.

I performed routine operation checks throughout the property and rooms, attending to repairs, painting, general maintenance whilst exercising safety measures.

I. Helped implement strategies to maximize security, improving the profitability of the business.

I have trained and supervised team members for sectors within the hotel.

I excel at problem solving, communication and time management.

I stay focused when faced with adversity.

I am comfortable troubleshooting and permorming diagnostics to minimise profit loss.

I have aligned, lead and supported teams of 10 to 120 people operating within an event.

I am a creative, detail orientated individual.

I love to succeed, but helping others gives great joy reminding them of the purpose in life.

I refine and drive myself to be a better person, constantly learning as i never settle.

I am a Voice not an Echo.

Overview

11
11
years of professional experience
7
7
years of post-secondary education
7
7
Certifications

Work History

Maintenance Assistant

Accor Hotels, Apartments And Realty, BreakFree
Surfers Paradise, QLD
06.2022 - 04.2023
  • Circulated throughout facility daily to identify safety issues and take corrective action incliding all plant rooms. Cooling system, pimp room, electrical room.
  • Used and operated various types of tools such as power saws, sanders, and basic hand tools.
  • Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
  • Maintainace of all resort pools, BBQ Area and tennis court.
  • Organized storage areas and tool rooms to keep areas safe and fully stocked.
  • Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
  • Maintained detailed logs and accurate records of maintenance and repairs performed.
  • Cleaned and lubricated mechanical systems to keep machinery operating at peak performance.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Positively engaged with customers and maintained professional appearance as company representative.

Public Area Cleaner

Accor Hotels, Apartment And Reality, Breakfree
Surfers Paradise, QLD
12.2020 - 06.2022
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways, lifts and common areas.
  • Completed grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles via tractor.
  • Supervised supplies in inventory and submitted reorder requests.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used organic-based chemicals to disinfect floors and counters,shampooing of carpeted areas in lobbies and rooms.

Event Staff Member

GC
Bundall, QLD
06.2014 - 06.2018
  • Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
  • Monitored and evaluated event operations to confirm continual compliance with regulations.
  • Responded to inquiries from attendees and addressed any issues or complaints.
  • Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
  • Assisted with special events by working premieres, private screenings and charity events.
  • Greeted guests and welcomed patrons in support of company service policy.
  • Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.

Housekeeping Supervisor/Public Area Cleaner

Accor Hotels, Apartments and Realty, Mantra Wings
Surfers Paradise, QLD
09.2015 - 01.2018
  • Completed schedules, shift reports, and other business documentation.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Worked with front desk to respond promptly to all guest requests.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Collaborated with management to develop long-term strategies for housekeeping.

Bar Operator

GC Turf Club, Skyline Restaurant
Bundall, QLD
06.2014 - 01.2018
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Consulted with managers and chefs to organize special events and promotions.
  • Trained staff on bar practices, customer service standards, and productivity strategies.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state RSA laws regarding alcoholic beverage services and customer regulations.
  • Completed bar opening and closing procedures.

Education

High School Diploma -

Loreto Convent
Normanhurst, NSW
02.1981 - 11.1987

Certificate III - Tourism Operations

Jigsaw Academy
Gold Coast, QLD
04.2001 -

No Degree - Hospitality

TGA
Sydney, NSW
04.2001 -

Skills

Conflict resolution

undefined

Certification

Food Handling

Accomplishments

  • High Competency in Housekeeping, Public Area cleaning and maintenance.
  • Promoted to maintenance on a larger property.
  • Executed tasks within time and budget restraints.
  • Promoted building security preventing contingent liability.
  • Invitation to join The Gold Coast Turf Club Events team.
  • Majpr highlights, Melbourne Cup,Magic Millions and Spring Carnival.
  • Helped organise and supervise successful events with 2000 plus attendees.
  • Increased employee performance through effective supervsion and training of 100 or more staff.

Timeline

Equal diversity in the workplace

02-2023

WHS and Environmental

01-2023

Attainment In Pool Maintenance

01-2023

First Aid Certificate

11-2022

Fire safety

11-2022

Maintenance Assistant

Accor Hotels, Apartments And Realty, BreakFree
06.2022 - 04.2023

Food Handling

06-2021

Public Area Cleaner

Accor Hotels, Apartment And Reality, Breakfree
12.2020 - 06.2022

Workplace Drug and Alcohol training program

07-2018

Housekeeping Supervisor/Public Area Cleaner

Accor Hotels, Apartments and Realty, Mantra Wings
09.2015 - 01.2018

Event Staff Member

GC
06.2014 - 06.2018

Bar Operator

GC Turf Club, Skyline Restaurant
06.2014 - 01.2018

Certificate III - Tourism Operations

Jigsaw Academy
04.2001 -

No Degree - Hospitality

TGA
04.2001 -

High School Diploma -

Loreto Convent
02.1981 - 11.1987
Sharon ZEAITARSpecialize In Hospitality And Tourism