Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shawn Faatauvaa

Summary

Experienced Residential Youth Worker with creating supportive living environments for youth. Utilizes conflict resolution techniques to manage challenging situations. Knowledge of therapeutic approaches to encourage positive behaviour change.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Residential Youth Worker

ICare Staffing
02.2025 - Current
  • Developed strong relationships with residents, fostering trust and open communication to address personal issues.
  • Monitored residents progress, documenting observations and providing feedback to case managers for ongoing treatment planning adjustments.
  • Completed necessary reports and documentation to maintain thorough, accurate case records.

Residential Youth Worker

24hr Priority Care
02.2024 - Current
  • Maintained a safe living environment by enforcing house rules and addressing behavioural concerns promptly and effectively.
  • Assisted residents with daily living activities, promoting self-sufficiency and independence.
  • Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.

Forklift Operator

Petstock NDC
05.2023 - 01.2024
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.

Storeman/Forklift Driver

Kent Removals and Storage
05.2022 - 04.2023
  • Maintained a clean and clutter-free warehouse, ensuring easy access to products and adherence to safety guidelines.
  • Maintained a safe work environment by adhering to workplace health and safety standards, conducting regular inspections, and reporting hazards immediately.
  • Supported customer satisfaction by promptly addressing inquiries and resolving issues related to orders, deliveries, or products.

Furniture Removalist/Offsider

MM Lopez Transport
10.2020 - 05.2022
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 40kgs.
  • Reduced potential damage to items by using appropriate packing materials and techniques for fragile or valuable possessions.
  • Strapped items down over protective padding to secure throughout transportation.
  • Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
  • Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.

Operations Manager/Offsider

Mooval Pty Ltd
03.2017 - 07.2020
  • Furniture removalist for 2 years. Operations manager for 1 year, dealing with day to day operations, crews on the field, sales and client disputes.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Education

Cert IV - Child Youth Family Intervention

Integrity Education Group
Melbourne, VIC
06-2024

Cert III - Technical Production

COSAMP
Melbourne, VIC
12-2023

Skills

  • Life skills teaching
  • Boundaries establishment
  • Mental health support
  • First aid and CPR
  • Problem-solving

  • Team leadership
  • Operations management
  • Time management
  • Physical fitness
  • Strong communication skills

Certification

  • Valid WWCC
  • Valid Forklift License
  • NDIS Zero Tolerance - Understanding Abuse
  • NDIS Zero Tolerance - Human Rights and You
  • DoFoodSafely
  • Supporting People with disability to use Medications
  • First Aid training

Timeline

Residential Youth Worker

ICare Staffing
02.2025 - Current

Residential Youth Worker

24hr Priority Care
02.2024 - Current

Forklift Operator

Petstock NDC
05.2023 - 01.2024

Storeman/Forklift Driver

Kent Removals and Storage
05.2022 - 04.2023

Furniture Removalist/Offsider

MM Lopez Transport
10.2020 - 05.2022

Operations Manager/Offsider

Mooval Pty Ltd
03.2017 - 07.2020

Cert IV - Child Youth Family Intervention

Integrity Education Group

Cert III - Technical Production

COSAMP
Shawn Faatauvaa