Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic
Sheree Castle

Sheree Castle

Wauchope,Australia

Summary

Hardworking employee with over 8 years retail experience, excellent customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed to making every customer feel welcome and assisting with any need. Hardworking with experience maintaining sanitary environment in commercial workplaces. Well-versed in sweeping and mopping floors. Attentive to detail in achieving clean, professional atmosphere.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Beauty Therapist

Kaiko Beauty
Laureiton, NSW
08.2019 - 12.2020
  • Greeted customers and handled payment processes before and after treatments.
  • Scheduled appointments for customers using internal software system.
  • Performed rejuvenation techniques on all types of skin.
  • Beautified customers by performing facials and waxing.
  • Collected payment from customers and scheduled next appointments.
  • Provided therapeutic rejuvenation services to client's bodies, including skin, hair, nails and overall relaxation treatments.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Evaluated customer skin to determine unique conditions and skin type.
  • Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
  • Displayed merchandise to present visually appealing arrangements that drive sales.
  • Showed customers how to apply makeup and other products to achieve desired looks.

Laundry Assistant

The Orchards Aged Care
Lisarow, NSW
06.2014 - 02.2016
  • Loaded carts with clean linen to transport to designated storage areas.
  • Received and marked articles for laundry, identifying code numbers or names, using hand or machine markers.
  • Received and sorted articles by type, color and degree of soil.
  • Inspected laundry for damage or stains to repair or pre-treat.
  • Moved loads between machines, operated ironing equipment and folded laundered items.
  • Loaded and unloaded washers and dryers, observing correct operating instructions.
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas.
  • Set dryers at appropriate drying times and settings by taking into account fabric type and load size.

Sales Assistant

Red Lea Chickens
Tuggerah, NSW
03.2007 - 04.2014
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Computed purchases and received and processed cash or credit payment.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Supervised work of cashiers, training new team members and monitoring performance.
  • Trained, managed and motivated employees to promote professional skill development.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Education

Certificate III - Beauty Therapy

TAFE NSW
Port Macquarie, NSW
07.2019

Skills

  • POS System Operation
  • Customer Service
  • Strong Communication and Interpersonal Skills
  • Product Knowledge
  • Engaging with Diverse Customers
  • Energy and Physical Stamina
  • Store Policies and Procedures
  • Exceeding Customer Expectations
  • Building Customer Relationships and Loyalty
  • Attention to Detail
  • Payment Processing
  • Register Opening and Closing
  • Honest and Ethical

References

  • Jai Balcombe> Line manager- Kmart, Port Macquarie.

Ph: 0435954482

  • Sarah Bisco> Receptionist- Hem Properties, Port Macquarie.

Ph: 0488333771

Certification

  • Beauty Therapy Certificate III Training - 2019
  • First Aid Training - 2023

Timeline

Beauty Therapist

Kaiko Beauty
08.2019 - 12.2020

Laundry Assistant

The Orchards Aged Care
06.2014 - 02.2016

Sales Assistant

Red Lea Chickens
03.2007 - 04.2014

Certificate III - Beauty Therapy

TAFE NSW
Sheree Castle