Sheridan Kuiper

• Resolve problems, improve operations and provide exceptional service.
• Self-motivated, with a strong sense of personal responsibility.
• Identify issues, analyze information and provide solutions to problems.
• Efficiently identifies customer requirements, sourcing the correct parts and organizing delivery in a timely matter.

• Precisely cut strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
• Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
• Followed manufacturer instructions and specifications to perform proper installation.
• Assisted in installation of skylights, solar panels and other roof accessories.

• Receiving, checking in and entering stock by labeling and distribution of incoming stock.
• Stock allocation, managing stocktakes and quality control.
• Processing customer returns, warranty claims and managing all oversells.
• Oversaw upkeep of equipment and physical condition of warehouse by ordering new supplies to ensure the smooth running of the warehouse.
• Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

• Delivery of high-quality parts interpretation in a timely and professional manner through analysing parts books & other systems to supply correct parts.
• Provide customers with accurate estimates of lead time & cost utilizing the Komatsu inventory and parts pricing systems.
• Maximise sales through proactively engaging with customers and providing solutions.
• Verified shipments against receipts and provided advice to customers about right type of parts needed.

Key Achievements:

• Nominated for Apprentice of the year 2021.
• Won Machine Serial Number collect of the month.

• Interacting with customers face to face, being the point of sales through negotiations, contracts and delivery of motorcycles.
• Responsible for managing business website as well as online and eBay store, keeping track of stock levels to ensure stock availability when sales are made.
• In store Motorcycle Sales and meeting KPIs and targets within Motohub Motorcycles.
• Stock control, placing orders, stock returns, back orders, track and tracing expected deliveries.
• Actively promoting, selling and up-selling of products including serviceable parts, maintenance tools, lubricants and motorcycle accessories.