Sherrie Micallef
Dianella,WA
Summary
I am extremely passionate about how The Salvos raises money to contribute to helping so many people through the Salvation Army organisation.
I would love the opportunity to manage a team of paid employees and Volunteers.
While i was at Morley Salvos there was a period where we had no store manager, I was placed on higher duties for that time and i fully embraced the experience.
I would love to pursue that role further as i want a career working for The Salvos.
I am a hard worker and I lead by example.
Overview
3
3
years of professional experience
Work History
Full Time Sales Assistant
The Salvos
Morley WA
09.2021 - 05.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Established rapport with customers using active listening and interpersonal skills.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Executed visual merchandising strategies to attract customers and drive sales.
- Managed Stock control
- Opened and closed the store
- Cash handling and banking responsibilities
Education
High School Diploma -
Warwick Senior High School
Warwick, WA10.1988
Skills
- Cash Handling
- Goal-Oriented
- Stock management
- Visual Merchandising
- Customer Needs Assessment
- Friendly and Helpful
- Reliable and Responsible
- Team Cooperation
- Adaptable and Flexible
- Advanced First Aid
- St Johns Menntal Health First Aid
Timeline
Full Time Sales Assistant
The Salvos
09.2021 - 05.2024
High School Diploma -
Warwick Senior High School