Zion Tivalu
Support Worker
Morayfield,QLD
Summary
Highly motivated and result-driven professional with a strong background in production work, furniture removal, forklift operation, and support work. Demonstrated ability to quickly learn in a fast-paced, high-volume environment and successfully work long hours. Consistently adheres to safety standards, maintains open availability, and exhibits flexibility to work various shifts. Seeking a challenging role to further develop expertise and make effective contributions to a dynamic organization.
Overview
8
8
years of professional experience
Work History
Support Worker
Care Group Community Services
05.2024 - Current
- Provide personal care and assistance with daily activities, including grooming, dressing, bathing, and toileting, ensuring dignity and comfort.
- Support clients with meal preparation and feeding, ensuring dietary needs and preferences are met.
- Monitor and manage medication schedules, ensuring accurate administration and proper documentation.
- Provide emotional support and companionship to individuals with disabilities, fostering a positive and encouraging environment.
- Assist with household tasks, including cleaning, laundry, and organising, to ensure a safe and comfortable living environment.
- Facilitate social and recreational activities, promoting socialisation, independence, and engagement.
- Monitor health and wellbeing, reporting any changes, incidents,or concerns to the appropriate team members or management.
- Help clients access community resources, support networks, and services, promoting independence and community inclusion.
- Maintain accurate records of daily activities, client progress, and any incidents, ensuring compliance with policies and regulations.
- Support clients with behaviour management strategies and interventions as required, maintaining safety and dignity.
Production Worker
Arnotts Virginia
01.2024 - 05.2024
- Maintained cleanliness of workstations, contributing to a well-organised work environment for increased productivity.
- Operated machinery and equipment on the production line to manufacture high-quality biscuits and snacks.
- Followed safety procedures and hygiene standards in a fast-paced food production environment.
- Assisted with packaging, labelling, and quality control to ensure products met company standards.
- Conducted routine inspections and reported any faults or inconsistencies in the production process.
- Worked efficiently as part of a team to meet daily production targets and deadlines.
Removalist
Transwide Transport Pty Ltd
01.2021 - 01.2023
- Facilitated residential furniture deliveries across Brisbane, NSW, and Sunshine Coast regions, ensuring timely and safe transportation.
- Assessed client needs and logistics, planning efficient moving strategies to optimize time and reduce risk.
- Packed, wrapped, and secured furniture, mattresses, and fragile items using appropriate protective materials to prevent damage during transit.
- Loaded and unloaded goods with consideration for weight distribution, fragility, and workplace safety standards.
- Operated manual handling and health & safety equipment to ensure compliance with workplace safety regulations.
- Unpacked and assembled furniture upon arrival, ensuring proper placement as per customer instructions.
- Managed cash handling, point-of-sale transactions, and end-of-day balancing with accuracy and efficiency.
- Disposed of excess packing materials and rubbish responsibly, maintaining cleanliness and sustainability standards.
- Documented and reported any breakages or damages, ensuring transparency and customer satisfaction.
- Maintained a high level of customer service, communicating effectively with clients and resolving any concerns professionally.
Process Worker/Forklift Operator
Youfoodz Pty Ltd
01.2020 - 01.2021
- Operated forklifts (including high-reach) to efficiently pick and transport full pallets and carton picks.
- Packed and transferred food products while adhering to strict health and safety (HS) standards and food regulations.
- Utilised digital systems and food manufacturing apps to track inventory, orders, and production processes accurately.
- Performed manual lifting and handling of goods in compliance with workplace safety guidelines.
- Maintained warehouse organisation by securing stock, ensuring cleanliness, and following FIFO principles.
- Conducted pre-start safety checks on forklifts and warehouse equipment to ensure operational safety.
- Assisted in stock replenishment and inventory control, ensuring efficient workflow and minimising waste.
- Collaborated with team members and supervisors to meet daily production and dispatch targets.
Removalist
Selwyns Transport Pty Ltd
01.2017 - 01.2020
- Assessed client needs and planned efficient moving strategies to ensure a smooth relocation process.
- Packed, wrapped, and secured fragile items and furniture to prevent damage during transit.
- Loaded and unloaded white goods, furniture, and other household items with proper weight distribution and handling techniques.
- Transported and delivered goods safely and on time while maintaining high customer service standards.
- Installed and assembled white goods and furniture at the destination, ensuring proper placement and functionality.
- Handled cash transactions, processed payments, and balanced end-of-day sales, ensuring accuracy and accountability.
- Maintained inventory records for received, stocked, and delivered merchandise.
- Upheld store presentation and visual merchandising standards, ensuring an organised and appealing environment.
- Adhered to workplace health and safety (WHS) regulations, minimising risks during lifting, loading, and transporting.
Education
Certificate III -
Process Manufacturing
01.2021 - 1 2023
QLD Forklift Licence - undefined
QLD White Card - undefined
QLD Driver Licence - undefined
Skills
- Adaptability Under Pressure
- Commitment to Professional Standards
- Strong Work Ethic
- Adaptability to Change
- Collaborative Team Member
- Strong Interpersonal Skills
- Analytical Problem-Solving
- Effective Time Management
- Strategic Task Coordination
- Detail-Oriented Approach
- Proficient in High-Pressure Environments
- Machine operation
Timeline
Support Worker
Care Group Community Services
05.2024 - Current
Production Worker
Arnotts Virginia
01.2024 - 05.2024
Removalist
Transwide Transport Pty Ltd
01.2021 - 01.2023
Certificate III -
Process Manufacturing
01.2021 - 1 2023
Process Worker/Forklift Operator
Youfoodz Pty Ltd
01.2020 - 01.2021
Removalist
Selwyns Transport Pty Ltd
01.2017 - 01.2020
QLD Forklift Licence - undefined
QLD White Card - undefined
QLD Driver Licence - undefined
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