Shyanne Kuru
Sydney,NSW
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Driven and resourceful, always looking for ways to assist and improve in work place.
Overview
11
11
years of professional experience
Work History
Executive Assistant to CEO
Freedom Property Investors
11.2023 - Current
- Updated and maintained confidential databases and records.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Led staff and vendors in providing high level of service for owner and guests.
- Organized and coordinated conferences and monthly meetings.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Worked with senior management to initiate new projects and assist in various processes.
- Handled confidential and sensitive information with discretion and tact.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Property Manager
Richardson & Wrench Real Estate
04.2015 - 11.2023
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Collected and maintained careful records of rental payments and payment dates.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Kept properties in compliance with local, state, and federal regulations.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Wait Staff Member
Cheeky Chocolate
08.2013 - 01.2015
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Assisted in the creation of visually appealing table settings and dining room layouts for special occasions and events.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Cecil Hills High School
Cecil Hills, NSW10.2013
Skills
- Task Delegation
- Performance Improvement
- Presentation Development
- Travel Arrangements
- Office Management
- Calendar and Scheduling Software
- Policy Enforcement
- Meticulous attention to detail
Timeline
Executive Assistant to CEO
Freedom Property Investors
11.2023 - Current
Property Manager
Richardson & Wrench Real Estate
04.2015 - 11.2023
Wait Staff Member
Cheeky Chocolate
08.2013 - 01.2015
High School Diploma -
Cecil Hills High School
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