Motivated worker with a work history in safety, customer service roles and most recently in traffic control. Excelled in enhancing workplace safety and customer satisfaction through effective communication with many groups and individuals. Skilled in team collaboration and working under pressure, always willing to learn and excel at new tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Traffic Controller
MC Labour
2024.05 - Current
Communicating with team members using stop-slow bats and radios.
Controlling pedestrian movements to prevent access into work zones.
Directing traffic to maintain safe conditions for workers and motorists.
Safety Advisor
Civil Infrastructure Group
2021.02 - 2024.05
Regular inspections of worksites, procedures, plant and equipment for compliance.
Undertook role of health and safety representative (HSR).
Recognised, documented, and advised on removal of hazards.
Improved workplace safety by conducting thorough inspections and identifying potential hazards.
Conducted risk assessments to identify areas of improvement and implement corrective actions.
Improved employee awareness of safety protocols through booking and providing regular training sessions and workshops.
Developing toolbox talks, SWMS and other safety documents to align with safety standards.
Manage and retain on-site employee tickets and qualifications.
Manage RIW employer system as well as plant records.
Assisted in multiple ISO accreditation audits.
Managed Work Cover claims and return to work procedures.
Sales Assistant
BWS
2021.06 - 2022.08
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all customers.
Helped customers locate products and checked store system for merchandise at other sites.
Processed transactions accurately while maintaining a high level of customer service.
Managed inventory to ensure required stock levels, minimising overstock and out-of-stock situations.
Collaborated with team members to achieve a cohesive and efficient store environment.
Customer Service Representative
Hursty Fish N' Chips
2018.09 - 2021.05
Education
Certificate IV - Work Health And Safety
Pinnacle Training
08.2023
HSR Occupational Health And Safety Training Course -
Kangan Institute
Melbourne, VIC
08.2022
VCE -
CLC
Eltham VIC
10.2020
Skills
Ability to take direction from others and work as part of a team.
Committed to applying myself to set tasks.
Ability to work under pressure and in busy environments.
Always willing to learn.
Certification
First Aid
Victorian Drivers Licence
RSA
HSR OHS Certificate
CERT IV WHS
White Card
RIW
Traffic Management/Stop-Slow Bat
References
Justin Herbert (Safety Manager - CIG) - 0410494871