Sienna Pauls
Park Ridge,QLD
Summary
A motivated and enthusiastic individual seeking a part-time position to build new experience and continue developing valuable workplace skills. I bring a strong background in customer service, retail operations, and team support, with proven reliability in both supervised and unsupervised roles. I am eager to learn, grow within a team, and contribute positively to any workplace environment. My goal is to take on new challenges and gain long-term experience that will support both my personal and professional growth.
Overview
5
5
years of professional experience
Work History
Retail Assistant/Shift Supervisor
Overflow Discount Store
09.2023 - Current
- Used POS system to process sales, returns, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Maximized performance by monitoring daily activities and mentoring team members.
- Independently opened and closed the store, including setting up registers and finalising daily cash reconciliations.
Retail Stock Replenishment/Customer Service Representative
Target
08.2022 - 10.2023
- Utilized effective time management strategies during peak hours, ensuring prompt attention for my set tasks.
- Responded to customer requests for products, services, and company information.
- Increased overall store appearance through diligent attention to detail when arranging merchandise displays.
Retail Sales Associate
Prices Plus
05.2021 - 01.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Processed transactions efficiently using POS and EFTPOS systems, minimizing wait times for customers at checkout.
Crew Member
McDonald's
06.2020 - 03.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved food safety by diligently following proper food handling procedures and maintaining a clean work environment.
Education
High School - Completed Year 12
Park Ridge State High School
Park Ridge, QLD11-2023
Skills
- Time management capabilities
- Customer service
- Problem resolution
- Conflict resolution
- Payment processing
Timeline
Retail Assistant/Shift Supervisor
Overflow Discount Store
09.2023 - Current
Retail Stock Replenishment/Customer Service Representative
Target
08.2022 - 10.2023
Retail Sales Associate
Prices Plus
05.2021 - 01.2022
Crew Member
McDonald's
06.2020 - 03.2021
High School - Completed Year 12
Park Ridge State High School
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