Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sienna Watts

Wilton,NSW

Summary

I am looking to obtain a position that provides valuable life skills, as well as developing my learning, knowledge, and communication skills within a nurturing environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Team Member

Bunnings
Mittagong, NSW
02.2025 - Current
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Handled returns and exchanges according to company policies.
  • Managed cash register operations using POS system and processed sales and returns.
  • Managed inventory levels on the sales floor, ensuring optimal stock availability.
  • Greeted and assisted customers with product selection, offering personalised shopping advice.
  • Maintained updated knowledge through continuing education and advanced training.

Dental Assistant

Grand Arcade Dental
Bowral, NSW
12.2023 - 02.2025
  • Managed patient rescheduling, insurance verification, and financial transactions.
  • Effectively manage all front desk tasks and administrative procedures.
  • I answered phone calls and emails, handled all patient inquiries, scheduled appointments, and managed the practice diary.
  • Maintained all patient records with proper privacy disclosure, maintained a clean and sterile work environment to prevent cross-contamination, and followed all Work Health and Safety regulations.
  • Maintained a clean and sterile work environment to prevent cross-contamination, and followed all Work Health and Safety regulations.
  • Sanitized trays, instruments, and surfaces for a clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction

Christmas Casual Retail Assistant

Pandora
Campbelltown
09.2023 - 01.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Helped customers locate products, and checked the store system for merchandise at other sites.
  • Resolved customer complaints with empathy and professionalism, maintaining a positive store reputation.
  • Collaborated with team members to achieve a cohesive, efficient store environment.
  • Met and exceeded sales targets consistently, contributing to the overall team.

Retail Sales Assistant

Best and Less
Campbelltown, NSW
01.2022 - 09.2023
  • Maintained a clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers, and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries, or directing them appropriately within the store.
  • Used the POS system to process sales, returns, online orders, and gift card activations.

Education

Diploma of Nursing -

University Of Wollongong College
Wollongong, NSW
06-2026

High School Certificate - Year 12 -

St Patricks College For Girls
Campbelltown, NSW
12-2023

Skills

  • Excellent customer service
  • Customer engagement
  • Medical documentation
  • Infection control
  • Inventory management
  • POS system operation
  • Team collaboration
  • Merchandising and display

Certification

  • RSA - Responsible service of Alcohol
  • First Aid and CPR Certificate
  • WWCC - Working with children check
  • National police Certificate

Timeline

Customer Service Team Member

Bunnings
02.2025 - Current

Dental Assistant

Grand Arcade Dental
12.2023 - 02.2025

Christmas Casual Retail Assistant

Pandora
09.2023 - 01.2024

Retail Sales Assistant

Best and Less
01.2022 - 09.2023

Diploma of Nursing -

University Of Wollongong College

High School Certificate - Year 12 -

St Patricks College For Girls

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Sienna Watts