Summary
Overview
Work History
Skills
Interests
Timeline
Generic

Simone Clarkson

Emerald Beach

Summary

Hi there! I would like to introduce myself to you.

I am 47 years old, I have been happily married for 25 years and have 3 older children. For most of their childhood I chose to stay be a stay at home Mum. However I did return to work for short periods during this time, often to help previous employers when needed or at times for personal reasons.

Over the years I have had many roles in retail, wholesale, cafe & restaurant service.

Excellent customer service, receiving & dispatching customer orders, opening / closing the store, coffee making, waitressing and food preparation & safety being some of the acquired skills.

I enjoy working with people and believe I can contribute to a positive happy work environment.

I have also previously completed a 6 week reception / clerical course in which I leant to touch type, answer & direct phone calls & other reception skills.

I have developed strong skills in customer service and sales in fast-paced retail environments.

I excel at problem-solving and maintaining a positive experience for customers.

I am looking to transition into a new field where these skills can contribute to team success and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Senior Retail Assistant

Lilly & Sapphire
12.2022 - 02.2024
  • Enhanced customer satisfaction by providing exceptional service and personalized assistance.
  • Increased sales by effectively promoting products and helping customers make informed decisions.
  • Developed strong rapport with customers by understanding their needs and preferences.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.

Senior Retail Assistant

The Laboratory
07.2019 - 03.2020
  • Enhanced customer satisfaction by providing exceptional service and personalized assistance.
  • Increased sales by effectively promoting products and helping customers make informed decisions.
  • Optimized store layout for better customer flow, enhancing the overall shopping experience.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Skills

  • Store operations
  • Willingness to learn
  • Teamwork
  • Multitasking and prioritizing
  • Problem-solving
  • Attention to detail
  • Excellent communication
  • Customer satisfaction
  • Cash handling and reconciliation
  • Adaptability and flexibility
  • Self motivation
  • Punctual and reliable
  • Touch typing

Interests

  • I participate in a variety of outdoor recreational activities
  • Horseback Riding
  • Outdoor Recreation
  • Surfing

Timeline

Senior Retail Assistant

Lilly & Sapphire
12.2022 - 02.2024

Senior Retail Assistant

The Laboratory
07.2019 - 03.2020
Simone Clarkson