Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant
Simone Knight

Simone Knight

Castlemaine,VIC

Summary

Driven Support Worker and Senior Hairdresser with a proven track record at Buddies CAN and various salons, excelling in emotional support and health and safety awareness. Achieved significant client well-being improvements and high customer loyalty through empathetic service and skilled mentorship. Demonstrates exceptional cultural sensitivity and confidentiality, enhancing client and workplace environments.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Support Worker

Buddies CAN
11.2020 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.

Senior Hairdresser

Many Over The Years
01.1986 - Current
  • Mentored junior stylists, improving their technical skills and customer service abilities.
  • Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
  • Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
  • Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.

Education

Apprenticeship Hairdressing - Hairdresser

TAFE Ballarat
Ballarat, VIC
12.1992

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional Support
  • Daily living assistance
  • Confidentiality and Privacy
  • Cleaning and sanitizing
  • Cultural Sensitivity
  • Recreational Activities

Certification

NDIS screening check police check . Working with Children check

Timeline

Support Worker

Buddies CAN
11.2020 - Current

Senior Hairdresser

Many Over The Years
01.1986 - Current

Apprenticeship Hairdressing - Hairdresser

TAFE Ballarat
Simone Knight