Simone Rata Mosley
Baldivis,WA
Summary
A reliable flexible employee with a great varied employment background is seeking a new direction in her career path.
A capable candidate who has attention to detail and a sense of responsibility to complete every task ccorrectly, safely and to a high standard. Willing and able to work a rotating roster including weekends and occassional nights.
*active listening and problem solving skills with the ability to absorb knowledge and a willingness to learn new skills.
*willingness and commitment to complete all training necessary to achieve the new career goal.
*a confident independent worker and a reliable supportive team player.
*delivers excellence in customer service to ensure a quality customer experience.
*excellent communicator enhancing strong interpersonal skills and the ability to establish rapport and build relationships on all levels, across cultural boundaries.
*strong time management skills, able to organise, plan and prioritise tasks, and meet time requirements.
Overview
14
14
years of professional experience
Work History
Croupier
Crown Perth
09.2008 - 01.2023
* strict adherence to casino and company policies and federal and state regulations for smooth operations
* resolved disputes between players/guests and handled customer complaints
* operated gaming table and games such as roulette, blackjack, baccarat and poker on either an eight hour or ten hour shift
* set up assigned table, sorted out the table money and opened up the table ready for guests to play
* explained the rules of the games and ensured the rules were followed
* each hour during every shift, count and record money on the table and in the float
* reported any unlawful act to the floor manager immediately
* communicated to the floor manager regarding guest requests or disturbing situations
Education
High School Diploma -
Bay of Islands College
New ZealandSkills
- Conflict Mediation
- Dealer training
- Gaming commission regulations
- Keen observation
- Guest service
- Loss and winning computations
- Memory retention
- Reliability and punctuality
- Hand-Eye Coordination
- Team player mentality
- Integrity and Honesty
- Logical reasoning
- Quick Decision Making
- Excellent customer service
- Stress Tolerance
- Fraud Detection
Additional Information
License*
current unrestricted wa class c drivers license and ability to drive a manual vehicle.
Referees*
Barry Williams, dump truck driver, rio tinto, 0497449993
Heidi Gerritsen, croupier, crown perth, 0431237944
Timeline
Croupier
Crown Perth
09.2008 - 01.2023
High School Diploma -
Bay of Islands College
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