Siobhan Green
Torquay,Australia
Summary
Dedicated and compassionate Support Worker with over five years of experience in aged care, providing high-quality assistance to clients to enhance their independence, dignity, and quality of life. Currently pursuing a Certificate IV in Community Services to expand skills and transition into a community services role. Passionate about making a positive impact in diverse communities by delivering empathetic, client-centered support. Skilled in fostering respectful relationships and committed to ongoing professional growth to meet the evolving needs of individuals and families.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Support Worker
Suncare Community Services
12.2021 - Current
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule
- Helped clients manage and reach individual goals, supporting independent progression and social skills
- Kept clients engaged in social networks and communities for personal health and growth
- Promoted community integration by providing extensive physical, emotional and social support
- Cooked meals and assisted clients with eating tasks to support healthy nutrition
- Supported daily hygiene needs of clients by assisting with bathing, dressing, dental care and personal grooming
- Provided safe mobility support to help patients move around personal and public spaces
- Assisted with daily living activities, running errands and household chores
- Completed regular check-ins and progress report for each client
- Entrusted to handle confidential and sensitive situations in professional matter
Personal Care Worker
Blue Care
06.2018 - 11.2019
- Assisted clients with self-administered medications
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting clients
- Documented medications in client medical chart
- Transported individuals to events and activities, medical appointments and shopping trips
- Helped clients manage money, pay bills and shop for groceries or personal items
Shift Manager
Brumby's Bakery
01.2013 - 04.2014
- Trained and mentored new employees to maximize team performance
- Supervised employees and oversaw quality compliance with company standards for food and services
- Exercised composure under pressure and in escalated customer service scenarios
- Worked closely with team members to schedule breaks and shifts to meet state regulations
- Stored, labeled and replenished supplies in compliance with food safety regulations
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales
- Washed dishes and sanitized prep area at end of each shift
- Operated commercial kitchen equipment and tools
- Kept cash drawer accurate with appropriate change and small bills to meet customer needs
Sales Staff
Prices Plus
06.2012 - 01.2013
- Assisted customers with sales needs such as inventory questions
- Learned and frequently used multiple sales systems to investigate, track and correct customers' issues
- Provided best-in-class real-time sales support for customers while leading by example for sales team members
- Worked independently with minimal supervision
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Informed customers of promotions to increase sales productivity and volume
- Trained new employees on customer service, money handling and organizing strategies
Education
No Degree - Certificate IV Community Services
TAFE QLD
QLD11-2025
Year 10 certificate -
Murgon State High School
01.2009
Skills
- Daily Living Support
- Problem Identification
- Bedside Care
- Household Cleaning
- Housekeeping Duties
- Meal Planning
- Documenting Incidents
- Communication Assistance
- Infection Prevention and Control
- Mobility Support
- Elderly Care
- Health and safety awareness
- Emotional support
- Transportation assistance
- Client advocacy
- Data entry and reporting
- First aid and CPR
Certification
- First Aid & CPR Certification
- Manual Handling training
- Current Blue Card
- Current Police Check
Timeline
Support Worker
Suncare Community Services
12.2021 - Current
Personal Care Worker
Blue Care
06.2018 - 11.2019
Shift Manager
Brumby's Bakery
01.2013 - 04.2014
Sales Staff
Prices Plus
06.2012 - 01.2013
Year 10 certificate -
Murgon State High School
No Degree - Certificate IV Community Services
TAFE QLD
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